From his frustrating personal experience with an Apple personal computer, Knowles formulates suggestions for the microcomputer industry on incorporating adult learning principles in software and documentation development. In response, Apple staff and other industry representatives discuss the process of developing reference manuals and the issue…

Workers who become adept at using computer software are often asked for help by coworkers. To use their time more efficiently, they should be prepared as effective on-the-spot trainers who might teach a group how to solve a common problem. (SK)

Desktop personal computers do not appear to have increased productivity, largely because employees are not being trained properly. An effective training plan includes high quality internal training staff, connection with business objectives, and focus on career development. (SK)

Surveys and interviews with Halifax businesses and with microcomputer teaching institutes indicated the following: over 70% of businesses offer incentives for computer training, 75% of service industries and 45% of other businesses are concerned about availability of relevant training, and a large gap exists between training in specific packages…

Suggests ways for educators to become computer literate: (1) admit you don't know about computers; (2) be patient with yourself; (3) read about technology; (4) get a home computer; (5) attend training; (6) experiment; (7) ask for assistance; and (8) talk with others about what works for them. (AEF)

Highlights the major differences between software training and reference materials, examines the key features that should be present in both if they are to be effective, and presents a checklist for use in evaluating the documentation that accompanies microcomputer software. (MBR)

To examine the effects of introducing portable computers into secondary schools, a study was conducted regarding information technology skills and attitudes of staff and eighth grade students prior to and after receiving individual portable computers. Knowledge and use of word processing, spreadsheets, and database applications increased for both…

This paper describes a study by Project ACCESS (Addressing Computer Concerns of Educators of Special Students) in Michigan to ascertain the existing level of knowledge and use of technology in special education. Analysis of questionnaires returned by 346 directors or supervisors of special education indicated the following findings: the majority…

Formal action by state education agencies (SEA's) in regard to educational technology is quite recent. In 1981 only seven states addressed the issue in formal state-level action. This paper presents the results of a 1983 survey on state-level initiatives relating to educational technology. The survey found that nearly all state SEA's are involved…