Desktop personal computers do not appear to have increased productivity, largely because employees are not being trained properly. An effective training plan includes high quality internal training staff, connection with business objectives, and focus on career development. (SK)

Discusses the impact of the computer age on American educational needs and goals, assessing the increasing use of computers and the need for improved software. Considers costs involved in providing more powerful computers to schools and calls for research to clarify knowledge underlying software interaction paradigms. (JM)

The installation of 275 microcomputers in 34 academic departments over 18 months at the University of California, Santa Barbara, is discussed. This undertaking by the Provost's Office of the College of Letters and Science was designed to enhance faculty productivity by increasing access to computing, and to enhance administrative support to…

Discusses several barriers to the use of technology, especially computers, including the state of the art of computer software, lack of teacher knowledge and skills in this area, and most important, the present governing structure that supports the traditional organization of education. (MBR)

This report presents an instructional design model that was developed for use by the End-Users Computing department of a large pharmaceutical company in developing effective--but not lengthy--microcomputer training seminars to train office workers and executives in the proper use of computers and thus increase their productivity. The 14 steps of…