A survey instrument was designed and administered to obtain a broad base of information concerning the presence of computers and computer literacy classes in public libraries in Ohio, Indiana, Illinois, and Minnesota. The results indicate that 50.8% of the 100 libraries that responded to the survey (80.6% of the original random sample) have public…

In order to determine whether business software packages (word processing, financial management, data management, graphics, statistical, or multi-functional integrated software packages with business applications) are effective tools for public service professionals (educators and government workers) when applied directly to individuals' daily…