The ninth part of a 10-part series, this report was compiled by the Educational Development Center at Wilkes College. The series deals with various aspects of the treatment of delinquents and is intended as a summary of research findings in each of the areas treated. Each report was prepared by a scholar-practitioner and is presented in a way that…

Systemic planning is an operational approach to using scientific rigor and qualitative judgment in a complementary manner. It integrates rigorous techniques and methods from systems analysis, cybernetics, decision theory, and work programing. The annotated reference sources in this bibliography include those works that have been most influential…

This document is one of the 5 sections of the Data Element Dictionary developed as part of the WICHE Management Information Systems (MIS) Program. The elements in this section apply to both the current and historical data concerning courses. The purpose of the WICHE MIS Program is to make it possible to derive data which will be truly comparable…

This report relates principles of system analysis and work study techniques to library activities in order to aid librarians in their assessment of library work. The meaning and methods of system analysis and work study are explored and the system concepts of organization purpose, work goals and performance objectives are defined and applied to…

Resource acquisition is a general process active in all social organizations. The relative success of organizational resource mobilization determines whose goals and values will be met. Several factors impinge on resource mobilization, including suborganizational levels, technological sophistication, professionalization, and unionization.…

Public policymaking institutions and their operations should be viewed as complex systems, to be analyzed and improved with the help of basic general systems theory ideas and concepts. Possibilities of and needs for changes in the policymaking system can be illustrated by eleven improvement proposals: explicit strategy decisions, explicit learning…

Higher education will be analyzed in greater depth in the future than at any time in the past. Comprehensive information systems will grow and be used for planning, budgeting, and coordination of all postsecondary education supported by public funds. As these information systems develop, educators and legislators must use the information to make…

Explores impact of management by objectives (MBO) on the perceived managerial effectiveness of community college student personnel departments. Although there were no significant differences between the samples, a substudy that investigated four student personnel functional areas did find some significant differences. (Author)

To meet anticipated changes due to growth, the management training department developed an experimental program utilizing a system approach. A thorough evaluation of the program was carried out, and its results, including difficulties, are presented with suggestions for modifications of the approach. (BB)

Describes systems management, the coordination of information flows among the functional areas of business as an aid in the decision-making process. (Author)

Management of information services requires managerial control of information about the service itself. A critical factor for information managers that affects their ability to provide service is their own competence at handling management information, i.e., information concerning and describing the performance, income, and expenses of their…

A system study of the textbook ordering department is presented including systems flow chart, chart of activities, and description of operations and procedures for utilizing the computer system. Changes based on the study are noted. (JT)

Reports the results of a corporate planning survey involving fifteen United Kingdom companies and an experimental planning system developed as a research tool to investigate aspects of interactive planning. (Author)

The greater organizational complexity of libraries and information centers in recent years has given rise to more complex problems for managers. To facilitate solutions, operations research (OR) techniques have been developed that consider the quantitative dimensions of problems along with their political and organizational aspects. Eight standard…