The three principle elements of Total Quality Management (TQM) are a focus on customers; an attitude of continuous improvement of a system; and the involvement of everyone within an organization. At Delaware County Community College (DCCC) in Media, Pennsylvania, the first phase of implementing TQM focused on educating top management for the…

Management Information Systems (MIS), originally developed in the areas of accounting, management science, and computer processing, are now being applied to decision-making in educational settings. Definitions of MIS are numerous and often vague, but management systems (as distinguished from other information systems) should promote real-time…

Guidelines, based on an analysis of currently successful work measurement systems found in 10 different Federal agencies, are presented for the development of standards and the use of these data for work measurement. The guidelines were developed in response to significant problems many Federal agency headquarters and staff managers were…

The purpose of this research was to develop alternative models of a dissertation production system in educational administration. Interviews were conducted with 40 research administrators in public and private research settings; e.g., Bell Laboratories and the National Cancer Institute. Based on information derived from interviews and appropriate…

This document focuses on the State education agency and the requirements for its management within the statutory and policy limits of each State. The agency is primarily a public service agency designed to recognize and solve educational problems, to implement solutions, and to allocate available resources at the optimum level. Recent developments…

COPES (Community College Occupational Programs Evaluation System), established in 1971 as a cooperative undertaking of community colleges, is today the recognized system for evaluation of occupational education in California community colleges. In its fifth year of operation (1975-76) an assessment study focused on the basic system. Key objectives…

An institutional management systems development study examined the Management Information Systems (MIS) needs of 23 public institutions of higher education in Missouri. The result was a model framework for other institutions to develop MIS appropriate to their needs. One of five distinct structural development phases could be related to all…

One critical aspect of costing system methodologies is examined: the effects of average costing by course level on program unit cost. The direct costing methodologies used in two costing systems are compared. One is the internally developed Purdue University Cost Study; the other, the NCHEMS Costing and Data Management System. The comparison…

The major purpose of this report is to describe the strategy utilized in the West Virginia State Department of Education to overcome barriers to educational change in an organizational setting. The first part of the report describes two interventions, disposable organization (an ad hoc institution temporarily assembled to solve specific short-term…

This volume contains a number of articles which examine the crisis in urban education from a scientific, technological, and "total systems" frame of reference, and propose new strategies for making schools more effective and cities more livable. Urban education is viewed within the context of a total urban community system. Management, planning,…

The paradigm and model presented in this paper, influenced by the Havelock's "linkage" model and Chin's "changing" model, aim to assist educators in determing directions of change using a selection of managerial and behavioral techniques, and to regulate the rate of change using management information and control systems. The generic paradigm…

Current theory and law support a comprehensive model of school reform. The Comprehensive School Reform Demonstration Program suggests that changes in isolated parts of a system may not be linked to increases in overall achievement. A comprehensive reform program must synthesize nine essential components to improve the whole system across all the…

Using the District Review of Vocational Education (DROVE) process, information from 60 California district vocational education systems was collected and analyzed to determine important implications for State level management of vocational education. Some 257 visiting team members participated in writing recommendations and commendations from…

Under current societal conditions in which the environment and the economy are neither stable nor permissive, homeostatic organizations are in extreme danger of being modified, controlled, or extinguished by outside forces. It is no longer a question whether management change should take place in order to keep organization renewal processes at…

ERIC abstracts on Planning, Programing, Budgeting Systems (PPBS), announced by this and other clearinghouses in RIE through April 1973, are presented. The key terms used in compiling this collection are "Program Budgeting,""Program Planning," and "Systems Approach." The documents concern both the philosophies and the…