This report provides detailed information as to how the Department of Community Colleges in North Carolina will provide a modern, efficient information system that will support both the administrative operations of the 59 institutions and the management information needs for the colleges as well as the department. The system-wide study has…

The importance and attention given to information systems are relatively new phenomena in the history of higher education. This chapter documents the ascendancy of information systems in the scheme of institutional priorities and considers the strengths and weaknesses associated with vended and homegrown systems.

The model for long-range planning described in this report was instituted at Western Piedmont Community College (WPCC) in 1982. Introductory material outlines the elements of WPCC's planning process, i.e., the clarification of issues, the establishment of priorities, the achievement of consensus on courses of action, and the allocation of…

This study examined 10 institutions of higher education with widely different characteristics to determine whether, in the process of implementing quality improvements, they had become "learning organizations." Data were gathered through questionnaires and interviews with more than 20 individuals at nine of the campuses, and were then…