Advantages and disadvantages discovered during introduction of computerized patient-care recordkeeping at the National Institute of Health's Clinical Center are discussed, including the needs for physicians to change some behaviors and for better records, changes in the relationship between nurse and physician, and adjustment problems in inputting…

Older computer applications are often caught in cycles where maintenance and operation become increasingly expensive, yet replacement costs are prohibitive. Massachusetts Institute of Technology developed a strategic approach toward enhancing an existing alumni/fund-raising/gifts system to extend its life and avoid the capital costs associated…

Prepared for use by staff in development workshops at Burlington County College (BCC), in New Jersey, this handbook offers college-wide guidelines for improving the quality of service provided to internal and external customers, and reviews key elements of BCC's Customer Service System (CSS), a computerized method of recording and following-up on…

Britain's Further Education Unit (FEU) has continued to work in the areas of management information systems (MIS), particularly, computerized management information systems (CMIS), and their significance for curriculum management. Perceptions about the use of CMIS have been changed. Several reports have noted the limitations of existing systems in…

This paper describes the District of Columbia's system for tracking at-risk and disabled infants during their first 3 years of life. The project involves a computerized system for following the developmental progress of at-risk infants identified at birth or other times. The project monitors the activities of children within various service…

This 22-paper collection addresses a variety of issues related to representation and transfer of knowledge. Individual papers include an explanation of the usefulness of general scientific models versus case-specific approaches and a discussion of different empirical approaches to the general problem of knowledge representation for information…

The use of computer assisted programs in career exploration and occupational information is well documented. Various phases of the vocational counseling process, i.e., diagnostic evaluation, program planning, career exploration, case management, and program evaluation, offer similarly promising opportunities for computerization. Using the…

The microcomputer has five basic applications in marketing education--a remedial/tutorial application, instructional purposes, simulation, the project data base, and classroom management. Examples of word processing applications of a microcomputer are updating annual training plans and producing letters to advisory committee members, parents, and…

The first nationwide survey of public school districts' uses of computers, this study summarizes the responses of 1,484 districts out of a national sample of 3,497 school systems. Presented in 25 tables, the data are classified by district enrollment size and expenditure per pupil. The variables covered, besides computer uses, include type of…

The adequacy of the Department of Education's automated information system for the Guaranteed Student Loan Program was assessed. The review conducted by the U.S. General Accounting Office focused on the department's efforts and plans to correct system deficiencies, the reasonableness and propriety of major system costs incurred, and the…

Until 1978, academic and administrative departments at College of DuPage, an Illinois community college, bought computer related equipment and software without an overall plan or coordination. The development of a coordination plan focused on finding an internal mechanism to solve two problems: individual departments buying computer-related…

It is claimed that, properly organized, management information systems not only can contain all the data within a total organization, but can refine and arrange the information so that it becomes meaningful to the decisionmaker. At present their functions are virtually restricted to middle management, operational control levels. However, the rapid…

A survey investigated the use of seven computerized decision-science techniques in public school systems. A stratified random sample of 128 12-grade school districts of varying sizes was drawn; a questionnaire was sent to the respective superintendents asking them to report the current and potential applications of the following techniques in…

In college administration, a climate for adaptive change should be created using the philosophy, processes, and tools of Total Quality Management in combination with other management innovations. An enterprise-wide infrastructure for distributing information on demand for decision makers to monitor institutional performance should be built.…

Although different in nature from academic activities, college fund raising also requires planning and management. To develop more responsive executive information systems, development officers must take the lead, ask the right questions, and work closely with campus institutional researchers, registrars, enrollment managers, and computer…