This teaching case discusses the analysis of an electronic voting system. The development of the case was motivated by research into information security and management, but as it includes procedural aspects, organizational structure and personnel, it is a suitable basis for all aspects of systems analysis, planning and design tasks. The material…

The authors discuss ways to define a company's position on productivity, and explain productivity concepts. They describe a problem cause/solution set matrix with which to identify accurately the most probable cause of productivity problems. (SK)

A guide for organizational development specialists, this model for productivity improvement proceeds through six stages: awareness of needs, entry of specialist, data collection, problem identification, action planning, and implementation of solutions. Examples of specific activities for each stage are provided. (SK)

A review of the current status of data processing (DP) in management information systems, including the functions assigned to DP in organizations, what it was designed to do, and levels of training of personnel, provides the basis for an examination of new demands on DP. An approach which is advocated as a means of overcoming many of the…

The size, cost, and complexity of quantitative modeling in the social and physical sciences demand that modelers focus attention on premodeling phases of analysis, specifically on formulation and definition of problems. This is especially true in the areas of futures research and technology assessment. At the problem-defining stage of modeling, a…

Part one of the model has two components in needs assessment evaluation with information for management planning decisions. Part two has six sequenced components of input evaluation, which provide information for management organization decisions; process evaluation, for management control decisions; and output evaluation, for communication…

This paper explores the fault-tree analysis approach to isolating failure modes within a system. Fault tree investigates potentially undesirable events and then looks for failures in sequence that would lead to their occurring. Relationships among these events are symbolized by AND or OR logic gates, AND used when single events must coexist to…

The demand for administrators and specialists trained in quantitative concepts and skills has increased across the last decade mainly as a result of the accountability movement. Quantitative methods can greatly assist the school administrator in certain decisionmaking processes, although it is essential that he be able to distinguish between those…

Six papers dealing with decision support and knowledge based systems are presented. Five of the papers are concerned in some way with the use of artificial intelligence techniques in individual or group decision support. The sixth paper presents empirical results from the use of a group decision support system. (CLB)