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Murphey, Rebecca M.; Greenwood, Judy T. – Journal of Access Services, 2009
The Interlibrary Loan department at the University of Mississippi wished to examine interlibrary loan borrowing data dating back to the implementation of the ILLiad system in August 2001 in order to determine why the number of cancellations due to local availability continues to increase. The patron information was extracted in an attempt to…
Descriptors: Academic Libraries, Library Instruction, Feasibility Studies, Library Research
Winter, Robert; Gericke, Anke; Bucher, Tobias – Educational Technology & Society, 2008
Business intelligence and information logistics have become an important part of teaching curricula in recent years due to the increased demand for adequately trained graduates. Since these fields are characterized by a high amount of software and methodology innovations, teaching materials and teaching aids require constant updating. Teradata has…
Descriptors: Feedback (Response), Intelligence, Action Research, Management Information Systems
van Dyk, Liezl; Conradie, Pieter – Campus-Wide Information Systems, 2007
Purpose: This article seeks to address the interface between individual learning facilitators that use course management systems (CMS) data to support decision-making and course design and institutional infrastructure providers that are responsible for institutional business intelligence. Design/methodology/approach: The design of a data warehouse…
Descriptors: Management Systems, Action Research, Researchers, Knowledge Management

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