The authors discuss ways to define a company's position on productivity, and explain productivity concepts. They describe a problem cause/solution set matrix with which to identify accurately the most probable cause of productivity problems. (SK)

A guide for organizational development specialists, this model for productivity improvement proceeds through six stages: awareness of needs, entry of specialist, data collection, problem identification, action planning, and implementation of solutions. Examples of specific activities for each stage are provided. (SK)

A procedure called "Services/Requirements Analysis" is proposed as a means of improving input to institutional management information systems. The procedure profiles the office's information needs and limitations and identifies benefit groups, all according to user perceptions and not the assumptions of the technological community. (MSE)

An office automation audit is a comprehensive review of the existing and planned office hardware, software, staffing, and management. Factors reviewed include: standards, physical setup, storage facilities, disaster recovery, equipment protection and utilization, software adequacy, and staff training and adequacy. (MLF)

Microcomputers are now affordable tools for managing schools and school districts--and fast becoming essential. This digest, designed to help school administrators begin computerizing their offices, depicts tomorrow's computerized office, introduces computer applications in management, and outlines procedures for computerizing an office. A…

Suggested are concepts and ideas for organizing for institutional research so that it might become a legitimate and separate entity within higher education administration. The following three-way categorization of institutional research is advocated: institutional studies; management analyses; and periodic management reporting. The role of the…

An introduction to the use of computers for educational administrative purposes is offered in this book, which presents basic systems methodologies which can be used for selecting and designing computer applications. Traditional systems analysis techniques are used to illustrate the design of microcomputer applications at the school and district…

The Resource Cost Model (RCM) is a resource management system that combines the technical advantages of sophisticated computer simulation software with the practical benefits of group decision making to provide detailed information about educational program costs. The first section of this document introduces the conceptual framework underlying…

The intent of this document is to describe approximately 30 management science and organizational behavioral techniques with practical applications in school business management. Each technique is described by the mechanics of using the technique, specific applications of the technique, and requirements and constraints in the use of the technique.…