ERIC Number: EJ1385574
Record Type: Journal
Publication Date: 2023-Sep
Pages: 25
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0047-2395
EISSN: EISSN-1541-3810
Available Date: N/A
Conversation-Based Assessments in Education: Design, Implementation, and Cognitive Walkthroughs for Usability Testing
Yildirim-Erbasli, Seyma N.; Bulut, Okan; Demmans Epp, Carrie; Cui, Ying
Journal of Educational Technology Systems, v52 n1 p27-51 Sep 2023
Conversational agents have been widely used in education to support student learning. There have been recent attempts to design and use conversational agents to conduct assessments (i.e., conversation-based assessments: CBA). In this study, we developed CBA with constructed and selected-response tests using Rasa--an artificial intelligence-based tool. CBA was deployed via Google Chat to support formative assessment. We evaluated (1) its performance in answering students' responses and (2) its usability with cognitive walkthroughs conducted by external evaluators. CBA with constructed-response tests consistently matched student responses to the appropriate conversation paths in most cases. In comparison, CBA with selected-response tests demonstrated perfect accuracy between system design and implementation. A cognitive walkthrough of CBA showed its usability as well as several potential issues that could be improved. Participating students did not experience these issues, however, we reported them to help researchers, designers, and practitioners improve the assessment experience for students using CBA.
Descriptors: Artificial Intelligence, Intelligent Tutoring Systems, Computer Mediated Communication, Formative Evaluation, Usability, Responses, Computer Assisted Testing, Accuracy, Computer Interfaces, Man Machine Systems, Design, Undergraduate Students
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A