Presents a fuzzy evaluation method of SGML documents based on computing with words. Topics include filtering the amount of information available on the Web to assist users in their search processes; document type definitions; linguistic modeling; user-system interaction; and use with XML and other markup languages. (Author/LRW)

Discusses electronic commerce and presents the concept of Web assistants, human assistants working in an electronic Web shop. Presents results of a usability study of a prototype adaptive Web assistant system that show users were enthusiastic about the concept of Web assistants and its implications. (Author/LRW)

This study of scholars' judgments of information quality and cognitive authority when interacting with information on the World Wide Web is based on data from verbal protocols during the searches, search logs, and post-search interviews. Discusses predictive judgments made before scholars looked at Web pages and evaluative judgments made after.…

Discusses usability testing as a tool for evaluating the effectiveness and ease of use of academic library Web sites; considers human-computer interaction; reviews major usability principles; and explores the application of formal usability testing to an existing site at the University at Buffalo (NY) libraries. (Author/LRW)

Gutman's means-end theory, widely used in market research, identifies three levels of abstraction: attributes, consequences, and values--associated with the use of products, representing the process by which physical attributes of products gain personal meaning for users. The primary methodological manifestation of means-end theory is the…

Presents Dr. Ben Shneiderman and Dr. James Hendler debate on what the future Web should look like; how do we get there; to what extent should the Web mimic human behavior; during the closing session of the American Society for Information Science and Technology (ASIST) Annual Meeting, (Washington, DC, November 3-8, 2001). (JMK)

Traces the development of World Wide Web Robots and provides an overview of their main functions and workings. The focus is on search robots. Illustrations are drawn from two major search engines: AltaVista and Excite. Concludes with an examination of problems associated with the use of Web Robots and their implications for electronic publishing.…

Presents results of a study that explores factors of user-Web interaction in finding factual information, develops a conceptual framework for studying user-Web interaction, and applies a process-tracing method for conducting holistic user-Web studies. Describes measurement techniques and proposes a model consisting of the user, interface, and the…

Describes the results of a transaction log analysis of a Web search engine, WebCrawler, to analyze user's queries for information retrieval. Results suggest most users do not employ advanced search features, and the linguistic structure often resembles a human-human communication model that is not always successful in human-computer communication.…

Examines the use of query reformulation and particularly the use of relevance feedback by users of the Excite Web search engine. Discusses results that show limited use of query reformulation and relevance feedback; identifies the most common pattern of searching; and discusses implications for Web search system design. (Contains 16 references.)…

Proposes a mechanism that carefully integrates human and machine efforts to explore Web users' search interests. The approach consists of a four-step process: extraction of core terms; construction of subject taxonomy; automatic subject categorization of query terms; and observation of users' search interests. Research findings are proved valuable…

Describes how online searchers can use a software tool based on back-of-the-book indexes to assist in dealing with search engine databases compiled by spiders that crawl across the entire Internet or through large Web sites. Discusses human versus machine knowledge, conversion of indexes to mind maps or mini-thesauri, middleware, eXtensible Markup…

Reviews the literature on the use of Web search engines in information science research, including: ways users interact with Web search engines; social aspects of searching; structure and dynamic nature of the Web; link analysis; other bibliometric applications; characterizing information on the Web; search engine evaluation and improvement; and…

Examines differences between the formal features of commercial versus noncommercial Web sites, and the relationship between Web page complexity and amount of traffic a site receives. Findings indicate that, although most pages in this stage of the Web's development remain technologically simple and noninteractive, there are significant…

Proposes a framework for commercial Web application development based on prior research in hypermedia and human-computer interfaces. First, its social acceptability is investigated. Next, economic, technical, operational, and organizational viability are examined. For Web-page design, the functionality and usability of Web pages are considered.…