A study based on a model developed by Henry Mintzberg examined the internal and external managerial roles of 126 New England college and university library directors. Survey results indicate that the 97 responding directors were primarily involved with internal managerial roles and work contacts. (CDD)

A year's cataloging backlog was sampled to learn if there were categories of materials that would receive priority cataloging at the Library of Congress or identifiable categories that should receive immediate local cataloging attention. Characteristics of uncataloged materials examined included subject areas, type of purchasing plan, and type of…

Examines the New Colleague Program, a mentoring program for new librarians started in 1993 at the University of Wisconsin Madison. Discusses program implementation; a 1995 survey of new and senior colleagues who participated; and institutional, supervisory, and volunteer senior colleague roles. Includes the checklist for senior colleagues and the…

This study provides an overview of the effects of a team approach to cataloging on productivity and morale. Eight institutions using team cataloging were surveyed to collect data on reasons for adopting team cataloging, sizes and composition of teams, team specialties, tasks, and workflow. Tables and figures display data. (Contains 12 references.)…

In May 2000, a survey of current academic library building activities in Australia was undertaken. The libraries were asked to identify current or planned building projects, the drivers of the projects (i.e., why they were being undertaken), assumptions about the future of academic libraries underlying the planning, and what were seen as the key…

A synthesis of the literature on the advertising and promoting of online bibliographic retrieval services in academic libraries was conducted to suggest specific approaches and methods that can be used to make the academic community more aware of these services. Six levels of activity in program planning for promoting online services are…

Reviews the literature on changes in academic library organizations and describes the results of a survey of library directors that investigated concepts of a virtual library, both as digital technology and as a new organizational concept. Discusses models of virtual libraries and library networking, and includes a copy of the questionnaire.…

Texas A&M University's Evans Library conducted a survey (SERVQUAL) to measure service quality in terms of tangibles (appearance of facilities, equipment, personnel, and communication materials), reliability, responsiveness, assurance, and empathy. Discrepancies between expectations and perceptions were found in reliability, responsiveness,…

A study of library collections at Amherst College, Grinnell College, and Franklin and Marshall College to assess the applicability of a selection model for preservation candidates in nonresearch libraries is reported. Brittle books held by fewer than five libraries were identified, supporting the model for preservation and cooperative collection…

Book condition surveys have been conducted in several large research libraries in the United States to determine the extent of book deterioration in those libraries. This paper outlines the steps for conducting a brittle book survey adapted from more comprehensive surveys to assess the extent of paper brittleness of the book collections in a small…

This comprehensive report details the activities of a study which investigated public, public secondary school, community college, academic, state institutional, and state library agencies, in order to: (1) assess the current status of libraries in literacy education; (2) determine an expanded role for libraries in literacy education; and (3)…

Article focuses on planning process used by staff of State University of New York College at Brockport library to develop and implement a user study measuring effectiveness of library's services. The planning model, research committee, sampling design, questionnaire development, and implementation and evaluation of survey are discussed. Twenty-one…

Presents the Readiness, Planning, Training, Implementation and Maintenance Model (RPTIM) for staff development. The results of a survey of staff developers that examined the appropriateness of the RPTIM model to academic and research library settings, and the extent to which existing staff development programs meet needed criteria, are discussed.…

The findings of a study undertaken at the University of Pittsburgh in 1975 to determine the extent of materials use and the full cost of such use in the university library system are presented in this 272-page report. Intended to serve as a foundation for improved acquisitions policies, this report covers circulation and in-house use of…

Discusses academic libraries, digital environments, increasing competition, the relationship between service quality and user satisfaction, and user surveys. Describes the SERVQUAL model that measures service quality and user satisfaction in academic libraries; considers gaps between user expectations and managers' perceptions of user…