A patron questionnaire was used to collect data on why materials were not found. Reasons cited included inadequacy of user catalog skills, reluctance to ask for help, not always receiving help upon requesting it, and needed materials were frequently checked out. Programs to correct the problems are suggested. (JAB)

Conducted in 1979 to discover the extent of library use by Racine area residents, to determine their awareness of library services available, and to form conclusions and recommendations to help increase neighborhood use of the branch library, this study randomly sampled 179 residences using a questionnaire composed of 25 questions. The survey, in…

A survey of the ownership and use of experimental films by 22 libraries in New York State concludes that the keys to increased access and use of these films are substantial state or regional backup collections available at low or no cost to individual systems; provision of promotional and educational materials to advertise these works to patrons…

This report presents the findings of the first national survey of public libraries on their services and resources available to children. Questionnaires were mailed to a national probability sample of 846 public libraries, nonrespondents were contacted by telephone, and the final response rate was 97%. Survey items included the availability of…

This directory is designed to provide information on automated systems and/or equipment used in libraries to provide a tool for planning future automation in the context of interlibrary cooperation considerations, and to inform the library and information community of the state of the art of automation in Massachusetts libraries. The main body is…

The problems confronting the interlibrary loan (ILL) librarian and the costs of ILL services, based on a survey of twenty libraries, are reported. (NH)

This volume is the second annual Texas Public Library Summary. It contains information as submitted by local public libraries on their 1994 Annual Report forms. The contents include: analytical tables; statistical summary overview; operating and materials expenditures adjusted for inflation; Texas library per capita data compared to U.S. averages;…

This volume is the third annual Texas Public Library Summary. It contains information as submitted by local public libraries on their 1995 Annual Report forms. The contents include: analytical tables; statistical summary overview; income and percent of population served by type of library; operating expenditures adjusted for inflation; materials…

Two surveys were conducted in 1981/82 and 1982 respectively to determine if Illinois public libraries were satisfying their patrons in terms of book use, and how much money Illinois public libraries received directly from their patrons in library fines, fees, and charges. In the first study, 2,133 adults returning a book at a random sample of 71…

This survey presenting raw data for the planning of resource sharing and other cooperative library activities in Massachusetts focuses on the borrowing and lending characteristics of libraries with regard to nonresident borrowing activity. It is intended to provide up-to-date estimates of such activity, formulate long term solutions to fiscal…

The Metropolitan Cooperative Library System in California is a group of 17 autonomous community libraries which have joined together to provide better services to their patrons. This survey of the reference resources and services of the system was conducted by personal interviews at each of the member libraries. The focus is upon reader oriented…

Reports results of a survey of 293 colleges and universities that reveals a growing trend toward making computer software and hardware available to faculty and students, despite potential illicit copying software. The role of the academic library and copyright implications are discussed. Twenty-three references are cited. (EJS)

A survey of 103 major academic libraries examined the professional/nonprofessional functions, staffing patterns, changes, and management attitudes towards circulation departments. (10 references) (Author)

This is a study on the operating efficiency of the public library system in Australia. Cost functions have been fitted to library data and the results are interpreted with a view to generating insights into the functioning of the existing library system. An exploratory cost benefit analysis has also been attempted. Activities of libraries have…

An appendix to a study that attempts to measure the service capabilities of public libraries, either in relation to the needs of their communities or to the standards adopted by the profession. (Author)