The Institute of Museum and Library Services (IMLS) undertook a study of the use of technology and digitization activities in libraries and museums nationwide. This report first presents key cumulative findings of the survey that measured technology use and digitization activities by museums and libraries. It then presents a series of tables and…

This British Library Research and Development Department study assesses current activities and attitudes toward quality management in library and information services (LIS) in the academic sector as well as the commercial/industrial sector. Definitions and types of benchmarking are described, and the relevance of benchmarking to LIS is evaluated.…

At the sixth transborder forum, librarians from the United States, Canada, and Mexico gathered to explore topics of interest to academic, public, school, and special librarians in all three countries. The conference program and general information are provided in English and Spanish. Presentations, some in English and some in Spanish, include:…