A survey of public libraries was undertaken to determine what is being done to attract non-users to the library. The respondents reported a variety of programs such as community-wide publicity, book promotion, and citizen-on-the-street interviews. (JAB)

Data regarding current services in hospital libraries of the metropolitan Detroit area form the nucleus of this study. The purpose of this study is two-fold: (1) to ascertain what services are given to users of hospital libraries and (2) to determine the value of the inventory as a means for obtaining information on user-services in hospital…

This report highlights the results of a survey designed to reflect the opinions and attitudes of the people of Colorado with regard to the libraries in the State. In July and August 1973, a base sample of 804 personal interviews were conducted with a cross-section of the State's population, according to an area probability sample. The results are…

The Utah State Library Division conducted an evaluation of its participation in the Library Services and Technology Act (LSTA). The evaluation plan determined by the Utah State Library Division used two approaches designed to examine issues and achievements related to LSTA: focus groups and a statewide survey. Utah State University (USU) was…

Library surveys are a means to an objective examination of the library and its services, helping to clarify the purposes that are being served and to assess the methods of providing these services. This survey was undertaken as a cooperative project of the seven public libraries of Summit County, Ohio. Its purpose was to develop a long-range plan…

As part of a larger state survey of public attitudes toward libraries in Colorado, conducted in 1973, this report presents data gathered from interviews with a sample of Colorado adults who are not currently enrolled in any program of formal education. The initial section of this report deals with how often, how, and why nonstudents use all types…

This 1982 survey of adult users in small public libraries provides statistical data on current and future user patterns in relation to youth services program. Details on method and library sample, reasons for public library use, children of library users, and the case for youth services are covered. (5 references) (EJS)

Findings of focused-group interviews conducted for OCLC study of library users and online public access catalogs (OPACs) indicate users like OPACs, have problems finding right subject heading, envision features to improve subject access, want access to more than books, and want OPACs to provide new services. Eight references are listed. (EJS)

A survey of gay and lesbian library services of 250 public and college libraries revealed small and insufficient collections, a lack of book lists and other guides, frequent challenges, and limited community outreach programs. Interviews with proactive responding librarians provide some strategies for change. (Author/AEF)

This CLIP (College Library Information Packet) offers a compilation of surveys and other methods of inquiry into user satisfaction submitted by college libraries around the United States developed to obtain feedback from the clientele they serve. In April 1995, surveys were mailed to 265 college and small university library directors, and the…

Examines correctness of answers received to reference questions in Maryland public libraries and investigates three categories of variables that might affect that correctness: resources (number of volumes, subscriptions, staff, setting); demand (contact, busyness); and behaviors (negotiation of inquiry, interest in question, comfort with question,…

This report presents an American Library Association (ALA) Book Fellow's observations of schools and libraries in Sweden's Vasterbotten County in the fall of 1988. The narrative report discusses Sweden's cultural policy, comprehensive library service, library classification system, databases, audiovisual services, and education policy, as well as…

This study of public library employees' perceptions of library goals based on one case study reveals that staff hold generally conservative views of public library purpose and prefer goals that are print-based and directly related to reading. Most significant influences on perceptions are local practice and practical considerations. (24…

Interviews were conducted with the heads of 11 business branches of major public libraries to examine how these experts view the future of the public library in the electronically dominated information environment of the future. Eleven references and a list of librarians interviewed are appended. (Author/EJS)

Raises questions about influence of present reference practice on library user perceptions of the librarian as information intermediary and on user ability to distinguish between librarians and other staff. Questions are discussed within context of client-professional relationship, using data from study of users of three midwestern university…