Describes results of an exploratory survey that examined public library electronic mail reference services and the patrons who used them. Discusses results of print questionnaires and Web-based questionnaires that investigated user satisfaction and classified email reference questions received by public libraries. Library questionnaire and web…

This report presents an American Library Association (ALA) Book Fellow's observations of schools and libraries in Sweden's Vasterbotten County in the fall of 1988. The narrative report discusses Sweden's cultural policy, comprehensive library service, library classification system, databases, audiovisual services, and education policy, as well as…

A survey was mailed to the 185 U.S. Roman Catholic cathedrals to determine the nature and extent of cathedral music libraries. In addition to baseline demographic information, survey questions focused on the following topics: (1) music library staffing and management; (2) methods of cataloging and classification; (3) the use and creation of…