Presents results of survey of personnel allocation practices for online search services in 10 Canadian university libraries noting implications for remedies to problems at University of Ottawa. Assignment of searches on basis of subject specialization, training library technicians to run online searches, and end user searching are discussed. (EJS)

Search Helper, a microcomputer software package marketed by Information Access Company to serve as a gateway to several of their databases, was selected as a system for introducing the Carnegie-Mellon University community to do-it-yourself database searching. Preliminary results of user survey indicate service to be extremely popular with library…