The Urban Libraries Council's (ULC) Fast Facts Surveys are not intended to be scientific studies of the library community; rather, they are "snapshots" on topics of current interest. The topic of this survey is fees for library services. A total of 64 surveys were mailed to 1993 ULC member libraries in February 1993; 49 surveys were…

A survey was conducted of adult patrons leaving 70 Illinois public libraries on 1 day in April 1983 to determine patrons' success in using the library that day, their level of library usage in the past year, and what changes, if any, they would like to see in their local libraries. Responses were received from 62 (89%) of the libraries in the…

This study was designed to analyze some of the services offered by Illinois libraries serving populations of fewer than 2,500, particularly in terms of how they operate and which circulation services are used most frequently. A questionnaire was mailed to 192 libraries, with 131 or 68.2% returning usable responses. Among the general findings: (1)…

This SPEC Kit and Flyer focus on the extent to which Association of Research Libraries (ARL) libraries engage in formal or organized customer service programs. Seventy-five out of the 121 member libraries responded to the customer service program survey (61%). The SPEC Flyer discusses results in terms of customer service program characteristics,…

Reports results of 1983 survey of 25 public libraries and 1981 survey of 11 public libraries, both of which focused on facets of online information services--user fees, databases, documentation, equipment, miscellaneous services, and subject areas searched. The 1983 questionnaire and seven sources are appended. (EJS)

Reports results of a survey of state library agencies' research on public library operations and services. The appendix provides information on the contact person, the title of the study, and availability of materials for the 29 agencies responding to the survey. A copy of the questionnaire is included. (13 references) (MES)

Describes a study that compared the cost-effectiveness of consolidated county libraries in large metropolitan areas of the Midwest with the cost-effectiveness of large city libraries which share service to the county with other large public library systems. The questionnaire used in the survey is appended. (Author/LRW)

Conducted in 1979 to discover the extent of library use by Racine area residents, to determine their awareness of library services available, and to form conclusions and recommendations to help increase neighborhood use of the branch library, this study randomly sampled 179 residences using a questionnaire composed of 25 questions. The survey, in…

Discusses responses of 937 academic library directors who were surveyed to determine whether their libraries provide services to users outside academic community; whether outside users are charged fees; and what services are provided for fee. Extracts of information (services, staff, comments) received from ten universities are highlighted. Survey…

In 1995, the University of Minnesota-Twin Cities administered a survey of Minnesota institutions of higher education to collect information for the creation of this state-wide directory on library services that support off-campus academic programs. The purpose of the directory is to help libraries make well-informed referrals that connect…

Describes a user-oriented model for setting priorities for services in a medium-size scientific/technical research library. A survey of the research staffs of three organizations regarding their conception of library priorities is compared with the budgets and opinions of the three library directors. The questionnaire used is included. (Author/JD)

This study, which updates the 1971 "National Survey of Library Services to the Aging," was undertaken in 1986 to identify, describe, and compare the extent and variety of current services with those in 1971; measure variables in organizational support and suggest how they might influence service; and make recommendations for future…

This report describes a 1986 survey of procedures and priorities at Indiana University and Purdue University regional campus libraries designed to aid the librarians at the Walter E. Helmke Library at Indiana University-Purdue University, Fort Wayne, in re-evaluating various library procedures. Responses were received from nine of the 11 libraries…

This research report presents the results of a survey of public libraries that serve areas where populations are 25,000 or fewer individuals. The long range goal of the study was to gather data that would help to initially describe some of the circumstances in which and because of which rural information services exist and endure. Questionnaires…

Surveys of labor educators and academic librarians, designed to study library usage by participants in labor education, indicate that a lack of communication and understanding exists between the two departments at many institutions. Increased cooperation and library utilization are recommended. Twenty-seven references are listed, and the…