The eLib-funded FIDDO (Focused Investigation of Document Delivery Options) project provides library managers/others with information to support policy decisions. Senior libraries were interviewed about the future of document delivery and interviews were analyzed with the support of NUD*IST (Nonnumerical Unstructured Data by Indexing, Searching and…

Discussion of nontraditional entrepreneurial universities and challenges that they pose to library administrators at more traditional universities highlights experiences at the University of Phoenix (Arizona). Topics addressed include adult learning theories; curriculum development; learning resource services; accreditation issues; fair use;…

This manifesto for school libraries that is endorsed by UNESCO, and developed by Gwynneth Evans of the National Library of Canada, discusses the mission of the school library, including access to services and materials; funding legislation and library networks; goals to support the development of literacy; staff; operation and management; and…

This article discusses the web and print resources used in selecting material for a dental sciences collection in an academic library at a public university without a medical library. The process of creating a collection quickly and with limited resources is described, from the initial collection assessment to the decision-making processes…

Prior to 1997, the University of Oxford in Great Britain had approximately one hundred autonomous libraries with little coordination of services, collection development, or management among them. In that year a new director was hired with the mandate to integrate many of these libraries into one centralized system. Over the past seven years…

The South Carolina State Library presents its long-term plans for using federal funds received under the Library Services and Construction Act (LSCA). Titles 4 through 8 of the act are administered directly by the U.S. Department of Education. This document shows how South Carolina plans to use funds from Title 1, Library Services; Title 2, Public…

This document is an introductory guide to all aspects of law librarianship. Chapters 1 and 2 provide an overview of the history and nature of law libraries and the nature of the legal field and legal clientele. Collection development is discussed in chapter 3, covering such aspects as acquisitions, alternatives to purchasing materials, selection…

Most academic libraries undertake the collection and reporting of statistical information on activity levels for many aspects of both technical and public services. Data on reference activity are used for a variety of purposes within the library, primarily to facilitate planning and improve delivery of reference services, and also externally,…

Information services managers have a responsibility to provide the best information delivery possible. The basic principles of total quality management can be used by information professionals to help justify library funding through the creation of an environment where customer-patron satisfaction is paramount. This book reveals how to apply the…

This report emphasizes the plan of the new President of the Council on Library Resources (CLR) plan to concentrate on the development of leadership in libraries to better manage technologically advanced services, the transition to the electronic library, and the economics of information and information technology. The Council engaged in a project…

Support staff of circulation, reference, interlibrary loan, media services, special collections, information, and reserves make up a large portion of library work forces, and each year are asked to take on more tasks, many requiring advanced skills. This study determined: (1) if there is an actual need for continuing education for support staff;…

The Library of Michigan is the official state library agency of Michigan. This annual report, covering calendar 1997, provides the following information: names and positions of members of the Board of Trustees and members of the Board of Directors, as well as legislative council and alternate members; the Library mission; accomplishments of the…

This publication reports on the results of a 1992 survey of 80 Association of Research Libraries (ARL) member libraries on their use of printers for recording references found in online public access catalog (OPAC) and CD-ROM searches. As was found in a 1990 survey on the same topic, only a small proportion of libraries reported that they charged…

In 1987, the Regent's Advisory Council on Libraries and the New York State Library Division of Library Development appointed a Committee on Minimum Library Standards for New York State to review and revise existing standards for public libraries, taking into consideration the Board of Regents policy on libraries. This report explains the…

This manual is designed to serve as a textbook outlining sound library administrative practices or as an aid in policy development. The basics of good library services are described, and libraries are encouraged to choose services appropriate for their situation, plan for them, and measure their effectiveness. Ninety performance measures outline…