On-campus networked personal computer (PC) usage at La Trobe University Library was surveyed during September 2005. The survey's objectives were to confirm peak usage times, to measure some of the relevant parameters of online PC usage, and to determine the effect that 24 new networked PCs had on service quality. The survey found that clients…

What would it take for libraries to provide their patrons with the same kind of success in finding information using their resources as they achieve with Google, and as quickly? This author asserts that the answer is not that complicated: be more like Google, and then move beyond Google. With the technology available right now, this is not an…

Libraries subscribe to thousands of electronic journals and they are difficult for end-users to find. Journal and publisher interfaces and functionalities differ considerably. The recent development in e-media calls for central management of the resources. Lund University Libraries' Head Office has developed a service for presentation and…

Not every library has a specific department or area to handle its gifts and exchanges. This function is a vital part of every library program. This presentation is designed to increase awareness of the valuable contribution that the gifts and exchange function makes to the overall library program. Some of the contributions of the gifts and…

Chapter 1, "Preliminary Issues," explores the historical importance of the electronic publishing revolution, some of the terminology to be used in the book, and the differences and similarities between traditional and electronic collection development. Chapter 2, "What Is an Offer? The Electronic Resources Landscape," covers…

During 1993-94 the University Libraries of the University of Tennessee, Knoxville, began formal needs assessment to collect data that reflect the information needs of university students, faculty, and staff. The program was implemented by a Needs Assessment Coordinating Group, an assessment consultant, and staff members. Data from the…

The South Carolina State Library's plan for use of the Library Services and Construction Act (LSCA) Title I, II, and III funds is presented. Five chapters include: a profile of the library public, focusing on special needs populations; profiles of the state's libraries and their needs; criteria, priorities, and procedures for library improvement…

The public library board of trustees is an example of the great democratic tradition of giving authority for the operation of public agencies to members of the general public. The public library board is legally responsible for overseeing the efficient and effective operation of the public library. The board hires the library's administrator,…

This paper covers the history of the Canton Public/Stark County District Library (CPL), focusing on the years 1929-1997. The paper focuses on the broadening of the library's services, including the development of reference services, service to young adults, and a variety of outreach activities. A literature review discusses the history of the…

Among information workers, the term "disintermediation" has been used to describe the diminishing role of the intermediary associated with the electronic information environment. IMPEL2 is a JISC-funded e-Lib Project investigating the social, organizational, and cultural impacts of the growing electronic library in United Kingdom higher…

Libraries offer Missourians of all ages educational and cultural opportunities unsurpassed by any other governmental institution or community agency. Missourians value their libraries, as demonstrated by high usage, approval of library tax levies across the state, and increased demand for library services. This plan provides direction for the…

This document is a manual designed to improve library services to young adults. Information is divided into three parts: (1) "Applying the Planning and Role Setting Process to Library Services for Young Adults"; (2) "Evaluating the Results: The Measurement Process"; and (3) "The Output Measures." Part 1 discusses the Public Library Association…

This paper discusses the status of library services and reading in Mali. Following an introductory section that provides miscellaneous data about Mali, the first section of the paper describes the development of libraries in Mali before the colonial period, during the colonial period, and during the independence period up to 1977. The libraries of…

This paper outlines experiences at the University of Queensland Library (UQL) in meeting the challenge of creating an appropriate library and information service to support effective learning. The changing customer base and the changing environments of higher education and libraries are described. Four strategies for extending the role of the…

The director of the Public Library of Nashville & Davidson County (Tennessee) discusses the library's development since 1995. Highlights include Nashville's growth potential and political climate; improving the efficiency of internal operations; staff involvement in problem-solving (technology training and systemwide programming);…