Summarizes the topics covered at a seminar for rural librarians in Australia that focused on practical solutions to the problems inherent in being physically and professionally isolated. Areas discussed included education and training, communication and networking, and library management and services. (10 references) (CLB)

The consequences for the library of computerization at the University of Bradford (England) are examined. Options for the future development of library services are considered, with attention given to the lessons learned from and issues raised by the implementation of a new library system incorporating advances in information technology.…

Advocates the use of the Total Quality Management (TQM) model for libraries to survive financially and to retain their customers. An award for library quality based on the Malcolm Baldridge Award is proposed to enable institutions to use an evaluation procedure that rewards a commitment to continuous improvement. (Contains five references.) (EAM)

Describes results of a survey of heads of interlibrary loan at Association of Research Libraries (ARL) academic libraries that was conducted in 1988. Highlights include location; personnel organization; staffing patterns, including librarians, nonprofessionals, and student assistants; and services offered, including document delivery and the use…

Discusses issues that managers of academic library electronic reference services are facing. Topics discussed include the quantity of mediated searches; organizational changes, i.e., who electronic services staff report to; management by committee; administrative options; changing job responsibilities of searchers and other staff members, both…

Discussion of information services at Clemson University libraries focuses on managerial, cost, and behavioral issues that arose during the process of developing online access to information. Extending the online catalog with commercial databases and locally generated files is described, cost and benefit tradeoffs are considered, and student and…

Offers definitions, statistics, and suggestions for public librarians working with homeschoolers. Library concerns are addressed, including censorship, negative staff attitudes, technology demands, and administrative limits; and ways to make homeschoolers more welcome are suggested, including compiling homeschooling resource materials, library…

Describes the ResIDe Electronic Reserve at the University of the West of England (UWE), Bristol, an example of an electronic reserve that has been addressing many access problems and supporting different teaching/learning initiatives. Discusses new roles for the ResIDe electronic library, electronic information management, new librarian roles, and…

This revised edition of competencies for librarians serving children in public libraries was developed by the American Library Association. Highlights include knowledge of client group; administrative and management skills; communication skills; materials and collection development; skills in developing library programs, advocacy, public…

Discusses developments under three relatively new directors in the New York, Brooklyn, and Queens Borough Public Libraries. Highlights include budgets and fundraising, technology, mission statements, personnel, ethnicity, services, and renovations. (AEF)

Reviews the literature on academic library reference service, and examines changes in the traditional reference desk model. Based on the review from the perspectives of managers, librarians, and users, new research directions are proposed in which users' information-search processes and librarians' intervention in reference service are integrated.…

Describes the experiences of the Italian National Research Council Library staff in the successful development and implementation of its Web site. Discusses electronic information sources that interface with the Web site; library services; technical infrastructure; and the choice of a Web-based library management system. (Author/LRW)

Presents strategies for educating administrators as to the value of school library programs and their influence on student achievement. Highlights include meeting and communicating with principals and superintendents; providing documentation to support library policies and collections; demonstrating professional research abilities; inviting them…

This article provides an introduction to the major information resources in the field of economics. The essay evaluates the major selection tools in the area of business and economics, as well as selected core reference titles. The article also includes suggestions for developing and evaluating economics collections, as well as a listing of online…

This construct for collection development as it relates to Native American resources utilizes Thomas Mann's "Library Research Methods" (1993) concepts of the Traditional Model, the Actual-Practice Model, and the Principle of Least Effort to organize recommendations for both strategies and resources. The three-pronged hierarchical approach to…