Jacksonville State University's (JSU) Houston Cole (HCL) Library has always provided access to required course readings through a reserve circulation system. Prior to 2002, this services was "print based," requiring students to photocopy materials held physically at the reserve desk in the library. In 2002, the library integrated the…

Rapidly developing online information technologies provide dramatically new capabilities and opportunities, and place new responsibilities on all involved to recreate networks for scholarly communication. Collaborations between all segments of the information network are made possible and necessary as we attempt to find a balanced and mutually…

Libraries nationwide are serving increasingly diverse communities as the changing face of America is reflected in the changing information needs of diverse patrons. A key issue in serving the multicultural community is adopting a revised version of collection development. Materials in the native languages of ethnic and language minorities,…

This step-by-step guide gives librarians the information to develop successful, collaborative ventures with other organizations in an effort to provide comprehensive and integrated services for children and families. Each chapter outlines steps to take in the creation of a family-centered library environment. The topics discussed are: serving…

This book provides basic information about the World Wide Web and serves as a guide to the tools and techniques needed to browse the Web, integrate it into library services, or build an attractive, user-friendly home page for the library. Chapter 1 provides an overview of Web basics and chapter 2 discusses some of the big issues related to…

The goals of the Library Services and Technology Act (LSTA), as administered by the Library of Michigan, are to support statewide access to information, enhance equity of access by providing special assistance to those with difficulty in using a library, support librarians as they develop information skills and foster innovation and technical…

This 46th edition of the "Bowker Annual" chronicles another year of rapid evaluation as the library and book trade worlds adapt to the many changes wrought by new technologies. Electronic information is now key to virtually every aspect of both industries, and decisions on its best presentation and organization offer constant challenges and…

This 1996 PIALA conference explores ways to identify and make available local resources on the Marshall Islands. The traditional Marshallese word, "Alele," which means "the basket which holds the tools, treasures and resources needed for everyday life," is also the name of Majuro's public library, museum and Marshall Islands…

The objective of this study was to gain enough familiarity with developments in artificial intelligence (AI) and related technologies to be able to advise the information service community on what can be applied today and what one might reasonably expect to be applicable to library and information services in the near future. The emphasis is on…

Librarianship has undergone a radical change in recent years, which will be continued in the future. Whereas previously the administration of media was most important, nowadays an ever increasing willingness to provide a service is required. In addition to the essential restructuring of libraries, a generational change is taking place within the…

This paper describes the experiences of a recent change process that focused on the delivery of reference services at the University of Western Australia (UWA). UWA reference librarians felt that they could not fulfill all of their duties while working from the reference desk for a significant period of time each day; they wanted time away from…

Relatively diminishing financial resources and increasing user expectations are combining to create a new emphasis for the traditional research library. This paper reports on the development of a pilot project at a large research library that explored the relationship between evaluation and assessment to determine how both the institution and the…

In the first edition of this book, the concepts of marketing and planning library and information services were presented as effective managerial strategies. Several paragraphs from the introduction to the first edition are reproduced, with author commentary, in this edition as an affirmation that the message is still true. In this second edition,…

An experiment at the College of Charleston (South Carolina) library examined whether using Blackwell's Library of Congress Machine Readable Cataloging with books without the CIP upgrading would be worthwhile in terms of cataloging productivity and efficiency; it also looked at additional costs involved with the CIP upgrading. (AEF)

Describes the Government Information Service of Florida's Palm Beach County Library System (PBCLS). Highlights include models for service, the need for specialized government services, costs versus benefits, the Question-Response Service and Government Web site, and keys to success. (AEF)