This project was undertaken by a public library to assess and address the continuing literacy needs of the local county's population. Comparison of the results of pre- and post-grant surveys conducted to determine the level of the residents' awareness of the problems of illiteracy showed an increase from 60% to 81% in the number who knew about the…

During the first half of the twentieth century, there was slow but steady progress toward larger units of public library service, such as county and regional systems. But there was a lag both in the conceptual and the actual development of the central libraries of these systems as strong points for direct service to readers. Librarians were first…

The objectives and programs involved in public library service to children in the Northwest Territories (NWT) are not very different from those of other small public library systems. However, program operation is affected by the vast distances involved, the isolation of the communities, and the presence of ethnic groups whose language had no…

This annual report details the activities and accomplishments of the Library of Virginia for the 12-month period ending June 30, 2001. Following messages from the Board Chairman and the Librarian of Virginia, the document reports on: acquisitions; "All Virginia Reads: An Evening with William Styron"; conservation and preservation; volunteers; the…

Discussion of strategies that public libraries can use to better serve minority patrons focuses on Hispanic users. Topics addressed include defining the Hispanic community; hiring appropriate staff that speak Spanish; becoming involved in community groups; outreach programs; and cataloging foreign language materials. (Contains 13 references.) (LRW)

Six articles cover topics related to the impact of the Internet on reference services, including Internet's effect on communication between reference librarians; integrating the use of electronic resources with traditional reference duties; reference services and the virtual library; offering remote services; Internet instruction; and Internet…

Describes how the Linda Vista branch of the San Diego Public Library (California) developed services for three Asian American constituencies--Vietnamese, Lao, and Hmong. Topics addressed include bilingual library assistants; getting to know the community; coalitions with business and religious leaders; special programming; and collection…

Presents nine articles that suggest public relations ideas for public libraries and junior and senior high school libraries. Highlights include a campaign designed to win community support for new public library service; reaching out to students, teachers, administrators, the school board, the community, and other librarians; newsletters; and the…

Describes the "Jump Start" program, developed with Library Services and Technology Act funds and designed to provide more pre-school services to children in a poor community in Chicago. Discusses the project plan; workshops for area child care providers and future workers in the field; collection development; outreach to educational institutions;…

This article shares the experience of implementing, enhancing, and publicizing access to the American Sign Language (ASL) video collection distributed by California Department of Education. The author discusses the issues of service to deaf and hearing-impaired people, including policy adjustments, staff training, and development of the special…

Driven by studies showing that Millennials (ages 18-24) have adopted IM (instant messaging) as a standard communications medium, many libraries are reaching out to their own patrons in this way. At the same time, some of these libraries have invested thousands of dollars in vendor-based chat reference solutions that provide duplicate…

This final report presents an independent formative and summative evaluation of the National Library Services for the Blind and Physically Handicapped (NLS/BPH) braille and audio magazine program. In this program, 77 magazines are distributed directly to subscribers, with 43 magazines available on audio flexible discs and 34 magazines available in…

The report describes activities of the Fort Berthold Reservation Public Library (North Dakota) Literacy Program to meet six objectives for the 1988-89 project year. The program was designed specifically to promote literacy among three Native American tribes, the Mandan, Hidatsa, and Arikara. Objectives included acquisition of a library literacy…

"Lively Minds," the Travelling Library Learning Program, involves older adults in Nassau, New York in weekly, 1-hour continuing education programs which use library services and materials for mental stimulation, enjoyment, and empowerment. The overall purpose is to give seniors personal intellectual experiences of the power and resourcefulness of…

This volume is the second of two in a report on a state-of-the-art assessment which was conducted to determine the roles of school, academic, special, and community libraries in creating and/or providing viewtext information services; the information resources now available or expected to be available in the future to a sample of libraries in the…