This article enumerates factors which created demand for fee-based information service (commercial databases, competition for proprietary information in business world, effectiveness of librarians) and relates experiences at two public libraries. Sources of business, value of advertising, techniques of selling, and hiring and deployment of staff…

Suggests that adaptation to new types of library services may require administrations to alter organizational structures and personnel management practices. A list of references is provided. (FM)

In this article, the author poses the question: What is the importance and impact of this research on the environment we develop in our libraries? To her, they are inextricably intertwined. The author argues that the library is the information centre of the school, and its staff are the information specialists. It is them, through the programs and…

Johnson Doug, a representative of the state library association decided to speak to the board members of the Left Overshoe Independent Schools when they threatened to implement a budgetary cut for the library school program. The local parents and teachers should testify to the board the advantages of a library program and raise voice against…

In this article, the author addresses the importance of having orientation for new librarians. During their crucial first few weeks on the job, the author claims, new librarians need as much hands-on, real-world training as they can get. If they are ushered to the information desk without an introduction to the staff interface of the catalog or to…

Are librarians doing all they can to ensure that customer services are delivered with the customer in mind? Librarians are great at helping, but we sometimes need help with identifying customers, defining their needs, developing services, and reviewing the processes behind the services. Fourth Generation Management provides new insight for…

Issues 266 through 282 of "Fast Facts" from the Library Research Service present data collected from libraries in Colorado and throughout the nation. Topics addressed in these "Fast Facts" from 2009 include interlibrary loan in academic libraries, public librarian salaries, book, newspaper, and periodical prices from 2004 to…

Libraries of government departments provide information to policymakers, to government staff and employees, and, sometimes, to the general public. It is essential that libraries of government departments are organised and managed so as to collect and provide the information most needed by government decision makers, government workers, and the…

There's no shortage of library management books out there--but how many of them actually tackle the little details of day-to-day management, the hard-to-categorize things that slip through the cracks of a larger handbook? "Library Management Tips that Work" does exactly that, addressing dozens of such issues facing library managers, including: (1)…

Fewer employees, shorter hours, diminished collection budgets, reduced programs and services--all at a time of record library usage. In this book, library expert Carol Smallwood demonstrates that despite the obvious downsides, the necessity of doing business differently can be positive, leading to partnering, sharing, and innovating. This…

Evaluation of library service effectiveness is defined in terms of providing objective information to library policy makers and program managers on the effectiveness and cost of alternatives, as well as existing programs and services. The elements of policy and program evaluation are discussed and the need to view evaluation as a continuous…

Examination of several library legislation models developed to meet the needs of developed and developing nations reveals that our traditional notion of the library's role in society must be abandoned if we wish to reconcile its benefits to its costs. Four models currently exist: many nations, particularly Asian, have no legislation; most nations,…

Probes the contemporary definition of library resource sharing and outlines the attributes critical to such a program. Also considered are pressures for the adoption of resource sharing and roadblocks that might be encountered along the way. (JVP)

Presents a guide to for-profit library publishing of reprints, original manuscripts, and smaller items. Discussed are creation of a publications panel to manage finances and preparation, determining prices of items, and drawing up author contracts. (SW)

At the end of each school year there are discussions on all the international teacher-librarians' lists about whether there is a need for inventory or, as the Australians call it, "stocktake"; whether it is reasonable for us to request resources be returned before the last day of school; and whether the library should be closed to allow…