A survey of 180 small businesses in the London, Ontario (Canada) area examined the role of the library in providing information. Found that small businesses mainly obtained information through informal sources: customers; suppliers; and friends, associates, and relatives. Concludes that public libraries should network and promote an image of the…

Discusses library Web sites and explains some of the benefits when libraries make their sites into reference portals, linking them to other useful Web sites. Topics include print versus Web information sources; limitations of search engines; what Web sites to include, including criteria for inclusions; and organizing the sites. (LRW)

Discusses results of a questionnaire that was distributed to local union officials to determine their information needs and how they go about satisfying those needs. Highlights include union roles; information sources; effects of training on sources used; comparisons to previous research; suggestions for further research; and a copy of the survey…

Presents hyper-lib, a model for an electronic library. Defines the hyper-lib model in terms of structural and functional components; discusses the book collection, the librarian, the library rooms, user resources, and general and specific library services. Describes various operators, which allow the user to change the system state. (AEF)

Guides librarians on how to assist users studying environmental public policy, and discusses sources under three main headings: environmental interest groups, business and labor, and government. Also examines social science indexes relevant to environmental public policy. A list of sources is appended. (Author/LRW)

Information needs of the business community vary depending on size and type of business, competitive environment, state and local support, managerial expertise, and other factors. Discussion includes ways libraries meet these diverse needs, including the offering of fee-based information services. (Author/AEF)

Discusses information entrepreneurs, or information brokers, and information intrapreneurship, or the establishment of fee-based information services within a library. Annotations are provided for 56 information sources that include general materials, research in these areas, and relationships with traditional reference services. (four references)…

Discusses basic assumptions behind the Americans with Disabilities Act (ADA), and suggests that often Web pages are not accessible to the visually impaired. Highlights several resources that deal with the issues surrounding adaptive technology and disabilities, as well as tools and utilities for checking Web services. (AEF)

An information services organization based on individual constituent groups, instead of defined physical collections and technologies, encourages a broader, more effective, and innovative use of varying information and technology services for academic libraries. Such a model also provides more focused and clearly defined positions and procedures…

The purpose of this paper is to show the growing use of the World Wide Web to answer questions in the public library from the perspective of a librarian at the Parsippany Public Library in Morris County, New Jersey. Discussion includes the following: information on Parsippany and Morris County; a brief history of the World Wide Web; uses of a…

Volume I of this three-volume final report contains a summary of the objectives and results of a study conducted by Chemical Abstracts Service (CAS), a Division of the American Chemical Society (ACS), to determine the availability of the scientific and technical primary literature which the user identifies through the use of secondary services…

Volume II of a three-volume report on the availability of primary scientific and technical documents within the U.S. presents the detailed methodology and findings of the study. The design is presented under nine headings: (1) literature survey, (2) data-base design, (3) establishing data collection points, (4) review of objectives and statement…

The jobtype of an academic librarian--administrator, public service librarian, or technical service librarian--appears to be an important determinant as to corresponding contacts with various types of information sources important in decision making. (Author/MBR)

The "American Library Directory[TM] 2002-2003," in two volumes, provides access to comparative data, additional resources, and sales prospects for the United States and Canadian library communities. Containing full profiles on public, academic, government, and special libraries, the totally updated 55th edition is organized by state and…

The paper begins with an introduction defining the term "information literacy" and goes on to analyze the need for information literacy education in China. It also presents a detailed description with examples of how China's public libraries are cultivating citizens' information literacy. The experiences prove that the public library is…