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Direct linkColtrain, Mark – Journal of Library & Information Services In Distance Learning, 2014
In an era of exploding online enrollment and tight budgets, Central Piedmont Community College (CPCC) struggles to meet the needs of online students. CPCC librarians went one step towards solving that problem in 2009-2010 by launching an embedded librarian program. CPCC's program became so successful that it struggled to meet demand. In 2013, CPCC…
Descriptors: Librarians, Professional Development, Community Colleges, Online Courses
Matos, Michael A.; Matsuoka-Motley, Nobue; Mayer, William – Public Services Quarterly, 2010
This article examines the role online communication and tools play in embedded librarianship at American University. Two embedded models of user engagement, traditional and hybrid, are discussed. The librarians operating in each mode share their experiences providing tailored support to the departments of music/performing arts and business. The…
Descriptors: Librarians, Outreach Programs, Academic Libraries, Library Services
Mariner, Vince – Resource Sharing & Information Networks, 2008
Ask Here PA is Pennsylvania's new statewide live chat reference and information service. This article discusses the key strategies utilized by Ask Here PA administrators to recruit participating libraries to contribute staff time to the service, the importance of centralized staff training, the main aspects of staff training, and activating the…
Descriptors: Library Services, Synchronous Communication, Reference Services, Shared Resources and Services
