Graduate students lament the need to achieve the proficiency necessary to competently search multiple databases for their research assignments, regularly eschewing these sources in favor of Google Scholar or some other search engine. The author conducted an anonymous survey investigating graduate student knowledge or awareness of the open-access…

Libraries continue to shift budgets toward obtaining more electronic resources. Electronic resources can develop problems at any time when a library offers access. Staff collaboration is vital in ensuring availability to those resources. Partnering with areas in the library that work most closely with patrons can help share the load of the…

This report presents statistics on how Association of Research Libraries (ARL) member libraries spend money on electronic resources. This report indicates that 108 ARL libraries purchased 25,006,758 electronic books. In 2006-2007, there was an ARL median of 243,725 acquisitions of electronic books (this includes one institution that purchased…

This report presents selected findings from the Public School Library Media Center Data File of the 2011-12 Schools and Staffing Survey (SASS). SASS is a nationally representative sample survey of public and private K-12 schools, principals, and teachers in the 50 states and the District of Columbia. School districts associated with public schools…

Supporting the information needs of researchers adequately is a major challenge for university libraries. This paper outlines results of a survey of 23 researchers conducted by Deakin University Library into their information needs and perceptions of the library's role and performance. The survey challenged established ideas about researchers'…

A survey of 34 of the largest public library systems, each serving at least 500,000 people, showed: (1) minority offer online database services; (2) cost is major prohibiting factor; (3) New York Times Information Bank is most popular database; (4) fee structures vary; and (5) business organizations are most frequent users. (JD)

This study examines international student information needs and whether education level, age, and gender affect their information use. An e-mail survey revealed that international students need information that supports their academic courses, and those with higher education levels use databases, remote access to library offerings, and e-journals…

This survey of online search service centers in Canada was conducted to provide data on these centers and, more specifically, on the characteristics of the human search intermediary; and to provide an accurate overall picture of online searching in Canada. The survey questionnaires were mailed to approximately 765 Canadian customers of seven…

This report presents statistics on how Association of Research Libraries (ARL) member libraries spend money on electronic resources. This report indicates that expenditures for electronic resources account for 25%, on average, of ARL institutions' library materials budgets. ARL libraries reported spending more than $228 million on electronic…

This manual describes the methods, procedures, techniques, and activities that were used to produce the Academic Library Survey of 2004 (ALS:2004). This manual is designed to provide guidance and documentation for users of the ALS data. Included in the manual are the following: (1) an overview of the study and its predecessor studies; (2) an…

High school students often use online databases and the Internet in the school library media center (SLMC) to complete teachers' assignments. This case study used a survey to assess teachers' awareness of electronic resources, and to determine whether their directions influence student use of these resources in the SLMC. Participants were teachers…

Describes the results of a survey of faculty members at Western Michigan University which was conducted to explore the relationship between faculty use of university libraries and faculty use of computers. Implications for libraries are discussed, including computer databases, faculty assistance, collaboration with computing staff, and marketing…

Describes use studies of OCLC's FirstSearch, an online reference service for end-users, that was conducted at the University of Minnesota-Twin Cities. Qualitative and quantitative research methods are described, including use statistics, online user surveys, questionnaires, and focus groups; and strengths and weaknesses of FirstSearch are…

Analysis of user surveys at Texas A&M University indicated service is rated highest at the reference desk with 80.4% satisfied, while 55.3% found what they needed at the information desk and 55.3% in the database room. Although the information desk referred 62.5% to other sources, only 46.4% were satisfied with the referral. Includes survey…

This paper describes the development of online bibliographic searching at Lamar University, a state-supported university in Beaumont, Texas, and the results of a 1983 users' survey evaluating satisfaction with online searching services. Online searching is defined and its advantages and disadvantages are briefly outlined. The equipment used in…