Many librarians evaluate local Interlibrary Loan (ILL) statistics as part of collection development decisions concerning new subscriptions. In this study, the authors examine whether the number of ILL article requests received in one academic year can predict the use of those same journal titles once they are added as library resources. There is…

This quantitative study examined the information literacy skills among graduate students in the College of Education at Kuwait University. The study's aim was to investigate the level of information literacy among the selected students, including their awareness, skills, and information needs, as well as the college's role in supporting this…

The study focused on users' satisfaction with library services at the Delta State University main Library, Abraka, Delta State. The objective was to find out if users are satisfied with the services, facilities, the library environment, information sources and staff of the library. Using the descriptive survey design, the population for the study…

The purpose of this exploratory study was to examine how the gender of distance learning students related to variables such as the perception of the availability of library resources, technology available at home and work, technology provided by a university for distance learning, and career preparedness. A total of 166 master's students in the…

This article describes the process and role frontline access and public service staff play in needs assessment and evaluation of user services, specifically in understanding the voice of the customer. Information includes how the University of Arizona Libraries have incorporated daily data collection into the strategic planning process, resources…

In this paper the author compares the use of digital materials that have been deposited in The Ohio State University (OSU) Knowledge Bank (KB). Comparisons are made for content considered in scope of the university archives and those considered out of scope, for materials originating from different campus sources, and for different types of…

This study sought to determine the degree to which individual research consultations with a librarian can improve the work of undergraduate students. Citation analysis was used to evaluate the quality of sources selected on draft papers before meeting with a librarian and on final papers after meeting with a librarian. The rating scale presented…

This report describes results of the second year of research in developing statistical indicators of scientific and technical communication. This effort placed special emphasis on the periodical literature including new estimates of the number of journals and other periodicals, characteristics of journals, journal prices, number of subscribers,…

Describes two indexes, the Electronic and Print Usage Indexes, created at the Cushing/Whitney Medical Library at Yale University, that can be used easily by librarians to clearly demonstrate usage trends in their libraries. The indexes show that in 1998-1999, patron usage of electronic resources more than doubled, whereas print use declined. (AEF)