An automated retrieval system for reference works was constructed as a prototype in order to illustrate the capabilities and potentialities of future retrieval systems. More than 170 biographical works were indexed and stored in a computer disk to form a biographical data base, and a computer program was written to match patron queries. Consistent…

Study of online searching experience in Martin P. Catherwood Library, New York State School of Industrial and Labor Relations at Cornell University, presents results of five years of collecting data on bibliographic files accessed. A ranking of 10 most frequently searched files and commentary on pattern that emerges are provided. (EJS)

Describes the development of a prototype Web-based database selection expert system at the University of Illinois at Urbana-Champaign that is based on reference librarians' database selection strategy which allows users to simultaneously search all available databases to identify those most relevant to their search using free-text keywords or…

Based on manual observation of 187 zero result online searches at a university library, this article addresses three types of problems that can produce such search results: multiple database searching, topic negotiation, and database availability. A summary of conceptual and practical recommendations for searchers are provided. (6 references) (EJS)

Based on questionnaires collected from 1980 to mid-1984, this study evaluates user satisfaction with online reference services at Northern Illinois University Library. Highlights include frequency of databases searched, relevance of references, search value, defining and measuring information needs, and suggestions for improvement of service and…

A study was conducted of the International Information Service in Physics, Electrotechnology, Computers, and Control (INSPEC) selective dissemination of information (SDI) user profile generation. Five degrees of user involvement in the generation of profiles were investigated ranging from having the user provide only a statement of subject…

A survey of 88 users of SISMAKOM, a computerized selective dissemination of information (SDI) and document delivery service provided by the Universiti Sains Malaysia and four other Malaysian universities, was conducted in August 1982 in order to collect data about SISMAKOM and to assess the value of a computerized SDI service in a developing…

Describes an evaluation of a CD-ROM wide-area network at the University of Pittsburgh libraries. Reference staff were interviewed on their use of and satisfaction with the network; student assistants were asked about the type and amount of user assistance they provide; and users were surveyed. Suggestions for future enhancements are offered.…

This exploratory investigation of the process of defining the information needs of computer users and the impact of that process on information retrieval focuses on communication problems. Six sites were visited that used computers to process data or to provide information, including the California Department of Transportation, the California…

A comparison of costs for computer-based searching of Psychological Abstracts and Educational Resources Information Center (ERIC) systems by the New York State Library at Albany was produced by combining data available from search request forms and from bills from the contract subscription service, the State University of New…

Twelve papers from the Twelfth Annual Clinic on Library Applications of Data Processing are presented here. Following an introductory paper are two articles on data bases and information sources. The fourth article discusses computer-aided information retrieval in an industrial library. Bibliographic searches is the topic of the fifth article, and…