Technological advances and other societal change have resulted in public libraries' increased reliance on online resources when providing access to information. However, a portion of those served by public libraries includes members of urban poor populations who may prefer to interact with information by talking. How can library educators ensure…

To better understand health information provision in the public library setting, two cooperative library systems that serve primarily rural populations in upstate New York were studied. The central library in one of those systems established a consumer health information center (CHIC) in 1999. In the other system, the central library does not have…

First offered to public libraries in 2004, downloadable audiobooks have grown by leaps and bounds. According to the Audio Publishers Association, their sales today account for 21% of the spoken-word audio market. It hasn't been easy, however. WMA. DRM. MP3. AAC. File extensions small on letters but very big on consequences for librarians,…

The best kind of learning is that which never ends--and a culture of training means that staff will be more flexible and responsive to new ideas and strategies, imperative in today's libraries. In this practical resource, leading workplace trainers Reed and Signorelli offer guidance on improving the effectiveness of training programs. Their book…

Public libraries were indispensable resources for newcomers during the height of European immigration to the United States. They were havens for the poor and jobless during the Great Depression and bridges between rural and urban communities during times of major demographic change. An increase in the Spanish-speaking population has inspired…

Sample list of Illinois library services to exceptional children, incorporated in regular programs. (KP)

Libraries must provide more than the usual reference services by taping community information sources such as social agencies, religious organizations, local clubs and societies, local businesses, and residents who have special knowledge. The library must also take an active, rather than passive, role in delivering information. (LS)

Provides baseline data concerning the public's use of public libraries and its use of the Internet in order to identify reasons for which each provider is used; to identify decision criteria that people use when choosing providers; and to assess how consumers evaluate the performance of libraries and of the Internet. (Author/LRW)

This revised edition reflects the changes that have taken place in the commonwealth's community of public libraries since the "Handbook" was published in 1991. This handbook is designed to give boards of trustees' basic information on the structure of library service in Virginia, with emphasis on their major areas of responsibility.…

Discusses the use of pathfinders, i.e., bibliographic tools designed to assist patrons in locating published information in specific fields by themselves. Use of pathfinders as teaching tools and special suggestions for their development by public libraries are noted. A pathfinder on personal financial management is included. (EJS)

Summarizes the major findings of the Gallup Survey and discusses their implications for public library planning. (PF)

Whatever it is that's puzzling you, the chances are that the people at your public library either have the answer or can speedily locate the information to set you straight. (Editor)

The Public Information Center Project started with four tasks in mind: (1) identify information needs, (2) inventory information sources and services, (3) define the library's role in connection with these needs, and (4) help the library serve the needs identified. (4 references) (Author/NH)

A survey of 180 small businesses in the London, Ontario (Canada) area examined the role of the library in providing information. Found that small businesses mainly obtained information through informal sources: customers; suppliers; and friends, associates, and relatives. Concludes that public libraries should network and promote an image of the…

Discusses results of a questionnaire that was distributed to local union officials to determine their information needs and how they go about satisfying those needs. Highlights include union roles; information sources; effects of training on sources used; comparisons to previous research; suggestions for further research; and a copy of the survey…