Once an integral component to library instruction programs, tours of academic library spaces are less common despite students' continued need for study spaces with various qualities. This study asks, "What do students remember after taking an asynchronous, on-site academic library tour?" Qualitative analysis finds that, while students…

Emanating from the ground-breaking Library Impact Data Project, the aim of the Roving Librarian project first initiated in 2011 was to offer personalized help outside of the traditional library to library non-users in social or academic settings using Android and the iPad tablets. It was thought that the portability and flexibility of these…

This report is based on a series of presentations at the second CLIR Seminar on "Participatory Design of Academic Libraries," held at the University of Rochester's River Campus June 5-7, 2013. Participatory design is a relatively recent approach to understanding library user behavior. It is based on techniques used in anthropological and…

Technological innovations have transformed all areas of community college libraries. Automated library systems, office software, and Internet access have altered work processes for library personnel and have changed research methodologies for students and faculty. The purpose of this bounded multiple case study was to explore how the adoption of…

Discusses the evaluation of library instruction through observations of student and faculty at the reference desk of university libraries. Bad effects (guilt, overconfidence, indignation) and good effects (patience, adventurousness, trust) of library instruction are noted, and characteristics of more successful academic library instruction are…

Three sources indicated the need for designing a usability study of the Western Michigan University Libraries' Web site: the results of the 2004 LibQUAL+ survey; the completion of the library's new strategic planning document; and suggestions by library customers and library staff. LibQUAL+ findings and customer comments suggested customers…

Most institutions of higher education have a mission that specifically addresses three areas: instruction, research, and service. The repertoire of activities and the complexity of the goals of the University Library mirror the goals of the institution, the academic units, and the faculty. The clients of the library are the students, the faculty,…

Prior to 1997, the University of Oxford in Great Britain had approximately one hundred autonomous libraries with little coordination of services, collection development, or management among them. In that year a new director was hired with the mandate to integrate many of these libraries into one centralized system. Over the past seven years…

Discusses concerns at the Arizona State University library regarding inappropriate uses of their public workstations, including Web surfing, personal email, and accessing pornography. Describe data collection techniques, including observation and electronic data collection software, which investigated use and availability data for workstations.…