While trying to access microform content, patrons at the Christopher Center for Library and Information Resources at Valparaiso University were often hampered by unfamiliar equipment, temperamental software, and a puzzling file management system. In an effort to address these problems, the Access Services Department launched a pilot program for…

The major objectives of the study were to produce a storage/transportation model which minimized (1) the cost of storage space for book materials, and (2) cost of transportation for book materials. In minimizing these costs, they are considered in relation to the time required to provide service. The data used in the study include land and…