Public libraries in Hamilton provide countless services to different users, particularly older immigrants. The library system proves to be an inclusive learning space, promoting lifelong learning for all. The paper explores the relationship between public library use, lifelong learning and community development. In addition, it demonstrates the…

The problem undertaken in this study was the impact of the COVID-19 on academic-library directors at small, private, liberal-arts institutions in Wisconsin. The purpose of this study was to understand the impact of the COVID-19 pandemic closures on collection development and reference interviews. The participants were seven academic-library…

This article explores and examines the state of library services through interviewing a small group of directors, associate deans, and associate university librarians of public services and identifying common themes and insightful views on this area of librarianship. The participants respond to the same set of questions that cover topics including…

Instructional support is one of the primary reasons academic libraries collect video materials. Nonetheless, no one has published research into the perceptions of the people who install and maintain the equipment used to play these materials in college and university classrooms regarding the longevity of physical media formats. To address this gap…

Building strong relationships between academic librarians and teaching faculty is paramount for promoting services and resources. While librarians face challenges ranging from new technologies to heightened expectations and fiscal difficulties, the key work remains in solid relationship building. Drawing on the experience of a group of subject…

While broad assessment projects are often used to steer library strategic planning initiatives, this article will present the benefits of qualitative interviews with distance learning constituents as a framework for developing a focused vision and targeted services. This article will describe the planning and execution of an assessment project…

As academic libraries evolve to affirm their place as key partners in research, teaching, and learning in university communities, the process of innovation is one of great importance in the intentional design of library services, resources, and staffing. This dissertation was a qualitative, exploratory research study in which the conceptual…

During the last few years, many academic libraries have accepted the challenge of helping their users locate and acquire the numeric data they need. To meet their users' ever-increasing need for data, librarians are purchasing data sets one at a time ("small data"). This service, though important to our users, raises many issues in the…

The analysis in this report is based on a Pew Research Center survey conducted March 7-April 4, 2016, among a national sample of 1,601 adults, 16 years of age or older, living in all 50 United States and the District of Columbia. Fully 401 respondents were interviewed on landline telephones, and 1,200 were interviewed on cellphones, including 667…

Distance learners must balance many challenges when studying away from their home institution, including balancing work, family and study times. How, where, and when a student organizes and interacts with his or her study environment is a significant factor in student persistence and retention. Support services provided by the home institution,…

Published children's literature in the United States overrepresents some identities while underrepresenting others, such as people of color, LGBT people, people with disabilities, people who live below the poverty line (Crisp et al., 2016), and more. Thus, some children may not encounter text representative of their identities. As literature can…

Starting in summer 2011, two librarians at Wesleyan University annually interviewed and directed usability studies with undergraduate students to determine how students interact with academic e-books. In 2014, the librarians used a campuswide quantitative survey to supplement these longitudinal qualitative findings. While students are increasingly…

Focusing on evidence-based practice (EBP) aligns with the school librarian's leadership role acknowledged by the American Association of School Librarians (AASL) in "Empowering Learners: Guidelines for School Library Programs" (2009) and in AASL's newly adopted mission statement. "The American Association of School Librarians…

Rapidly growing within academic libraries, library data services have often been focused on assessing research trends and building partnerships outside the library. There are distinct benefits, however, to using data audit methodologies created for these external assessments of researcher practices inside the library as well. In this article, we…

In 2013, The Andrew W. Mellon Foundation awarded a group of seven librarians from the Research Library Leadership Fellows program of the Association of Research Libraries (ARL) a planning grant to examine the center of excellence (CoE) model for information services. Used in a variety of industries, CoEs are designed to attract the most talented…