Examines interlibrary loan (ILL) charges for photocopied material at two academic libraries, the University of Arizona and the University of Nevada, Reno. Statistics were reported for separate academic units to determine which were the most active users and which were charged the most, and recommendations are made for dealing with ILL charges.…

The International Federation of Library Associations' Section on Document Delivery and Interlending researched fax policies, highlighted problems of fax requests, and listed recommendations for improvement. Provides the guidelines on using fax for interlending requests which emerged from this research, and emphasizes the policies and procedures of…

When this practicum was undertaken, Ricks College had no written policy governing its interlibrary loan service and was entering into a new service called facsimile transmission which had the potential of multiplying interlibrary loans greatly, thereby escalating existing problems and frustrations. Other libraries' policies were studied and…

Presents issues from a debate about interlibrary loan (ILL) policies and the use of union lists on the OCLC (Online Computer Library Center) ILL subsystem. Highlights include library funding, costs of maintaining serials holdings on a utility, borrowing procedures, quality service, workload leveling, staffing, and problems with OCLC system…

An analysis of user requests for interlibrary loan materials revealed that about 5% of the total requests placed at the University of Oklahoma required lending fees. Costs and users' willingness to pay those costs are reviewed. Libraries seeking cost recovery would provide more efficient and democratic service if flat charges on all requests were…

Compares the results of an interlibrary loan (ILL) user satisfaction survey conducted among the Greater Midwest Research Library Consortium members with institution-specific data from Iowa State University and University of Arkansas. Discusses contrasts in policies in light of results that show significant differences in supplier charges per…

Specialized library collections and services are often not geared toward Indian nationals in Canada. Public libraries should serve ethnic minorities by providing staff with language abilities and sharing materials through interlibrary loan. Appendixes include a geographic overview of Canadian public library acts, sample initiatives for…

The directors of 40 academic libraries in Virginia were surveyed to obtain information on their practices relating to public access, services, and fees in their libraries. Complete or partial responses were received from 21 libraries in private institutions and 14 from state-supported institutions. These responses indicate that all of the…

This document summarizes the results of a 1994 survey regarding the use of document suppliers by 90 ARL (Association of Research Libraries) members. A document supplier was defined as "a company or service that supplies documents for a fee." Document suppliers are increasingly used by research libraries as cost-effective solutions to the…

The need for a reconsideration of policy in the Utah library community is driven by three factors: (1) the success of the Upgrade Process and state development grants in developing local library service; (2) the rapid expansion of revolutionary network technology; and (3) changing patterns of federal funding. This paper focuses on specific…

This study examines 104 articles on the fee versus free controversy in libraries, written primarily between the years of 1992 and 1997. The content analysis assesses the types of libraries that charges fees--academic, public, school, or special; who is charged--everyone, businesses and their personnel, law firms and lawyers; and what services the…

Provides an overview of the North American Interlibrary Loan (ILL) and Document Delivery Project that was initiated by the Association of Research Libraries to facilitate the delivery of materials to users at manageable costs. Highlights include vendors; management and financial software; standards; library policies; organizational and service…

This policy manual of Jacksonville State University's Houston Cole Library serves as a statement of the library's mission, goals, and objectives; an interpretive guide for library faculty, staff, and students; and informational document for library patrons concerning the library's programs and policies. The contents include the following:…

This paper provides background on the Library Services and Construction Act (LSCA) program, describes the context for making decisions about future priorities, and presents proposals for changes in the Utah State Library Division policies, services, and funding. A discussion on federal funding for library services includes a brief history of LSCA,…

This guide provides samples of college libraries' copyright policies and materials as a reference for library and learning resources personnel who need to create formal copyright policies, procedures, and publications and for those who are reviewing and updating their existing copyright materials. A survey of 310 members of the Community and…