Describes the dimensions and components of expert systems and their applications in libraries. Discussion of ways in which the productivity of library public services could be improved by using expert systems focuses on reference and bibliographic instruction applications. (four references) (MES)

Briefly describes the current status of artificial intelligence and expert systems, and explores the possible applications in libraries and information centers. The implications for reference services, classification and cataloging processes, and assistance to patrons desiring in-depth reading of an area of knowledge are discussed. (4 references)…

This paper begins with a discussion of the decision-making process. The application of operations research technologies to managerial decision-making is noted, and the development of management information systems in organizations and some limitations of these systems are discussed. An overview of the Human Information Processing System (HIPS)…

Eleven articles introduce expert systems applications in library and information science, and present design and implementation issues of system development for reference services. Topics covered include knowledge based systems, prototype development, the use of artificial intelligence to remedy current system inadequacies, and an expert system to…

Discusses the current status and potential for automated library reference services in the areas of community information systems, online catalogs, remote online reference services, and telephone reference services. Several models of the reference procedure which might be used in developing expert systems are examined. (19 references) (CLB)

This paper reviews the progress made so far in the development and use of expert systems for library and information services in the areas of online information retrieval, including gateway software and intelligent front-ends; cataloging, including bibliographic utilities and machine-aided cataloging; abstracting; reference work; and indexing and…

Describes a computerized reference and bibliographic instruction system currently under development at the University of Waterloo Library. The functions of the system, which will include query negotiation, suggestions for research strategies, referral to appropriate reference materials, information on library services and locations, and library…

This paper begins by examining concepts of artificial intelligence (AI) and discusses various definitions of the concept that have been suggested in the literature. The nesting relationship of expert systems within the broader framework of AI is described, and expert systems are characterized as knowledge-based systems (KBS) which attempt to solve…

Describes nine categories of library automation systems intended for direct use by library patrons: catalog information systems; electronic information systems; information presentation systems; instructional systems; consultation systems; information services and delivery systems; conferencing systems; integrative systems; and user computing…

Provides an interim report on a project whose goal is to provide subject access to the knowledge of mankind at least as well as the skilled reference librarian. Classification and concept formation are discussed in terms of four modules: diagnostics of information-seeking behavior, network interface, subject access, and graphic interface. (EM)

Includes 10 articles that address issues involved in teaching library skills in middle schools and junior and senior high schools. Topics discussed include computer-based technology; blending print and electronic sources; search strategies for online systems; expert systems for reference questions; information skills and thinking skills; and…

Provides an overview of the IRIS (Intelligent Reference Information System) project at the University of Houston (Texas) libraries; describes CD-ROM database performance tests, user reactions to the CD-ROM network, and a survey of users of an expert system to recommend reference sources; and reports on current activities and future plans.…