Creating information literate students and future employees is an expected outcome of a tertiary education. This paper shares insights from a successful collaboration between an academic and three university librarians to create an online learning module designed to develop students' professional information literacy capability: identifying…

Ten scholarly papers and twelve abstracts comprise the content of the twenty-first annual Brick & Click Libraries Conference, held annually at Northwest Missouri State University in Maryville, Missouri. The twenty-first Brick & Click Libraries Conference was held virtually. The proceedings, authored by academic librarians and presented at…

The best kind of learning is that which never ends--and a culture of training means that staff will be more flexible and responsive to new ideas and strategies, imperative in today's libraries. In this practical resource, leading workplace trainers Reed and Signorelli offer guidance on improving the effectiveness of training programs. Their book…

This research was conducted to investigate the relationships between conceptions and practice of information literacy in academic libraries. To create a structure for the investigation, the research adopted the framework of Argyris and Schon (1974) in which professional practice is examined via theories of action, namely espoused theories and…

Provides baseline data concerning the public's use of public libraries and its use of the Internet in order to identify reasons for which each provider is used; to identify decision criteria that people use when choosing providers; and to assess how consumers evaluate the performance of libraries and of the Internet. (Author/LRW)

This pilot study was conducted to evaluate the telephone reference service of a university library. Questions were called in by volunteers to several different divisions of the library to try to determine: (a) factual accuracy of responses, (b) level of interviewing by the staff person, and (c) attitude of the staff person. Results of the study…

This library evaluation is based primarily on responses of some 320 members of the professional research staff and 50 members of the professional administrative staff at the Langley Research Center to a questionnaire. Evaluation first considers the library as a whole as only one part of a total system of information sources serving professionals.…

From a librarian's point of view, children using the Internet need to be cautioned about more than just the dangers of offensive materials and persons. Topics include teaching critical-use skills for evaluating electronic reference sources, problems with commercialism, and differentiating between fact and opinion. (LRW)

Proposes and tests a five-factor model (demeanor, competence, resources, responsiveness, tangibles) to explain user satisfaction with academic libraries. Students using the services of three academic libraries in Erie, Pennsylvania were surveyed over a period of three semesters. Five tables show results. (AEF)

This document describes a bibliographic instruction (BI) course on accessing medical resources on the Internet through discussion lists and Gopher that consisted of short sessions taught biweekly each semester at the University of Vermont medical library. The introduction lists the rationale for starting the program; principles for teaching the…

Discusses library collection evaluation and its relationship to the acquisitions budget. Topics addressed include the publishing industry; library services that are more user centered; acquisition of versus access to sources of information and knowledge; the concept of value; library accountability; objectives and setting priorities; and levels of…

Assessing user needs is vital to planning and development of collection and service policies in depository libraries. Community surveys, published surveys, library internal reports, and databases are alternative sources of user information. A group process, such as the Nominal Group Technique, which creates a listening forum, may be more effective…

Discusses teaching information literacy in academic libraries and describes programs developed at California State University that considered new technologies; changing student characteristics, enrollment patterns, and skills; determining authenticity and quality of information sources, particularly on the Internet; curriculum development;…