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Moore, Amanda – Internet Reference Services Quarterly, 1998
Reports on the current state of reference services on the World Wide Web and explains what a Web-based reference service is. Describes several models of handling requests, and explores the impact of these services on traditional reference services. Concludes that, to date, Web-based services have had little impact on traditional reference…
Descriptors: Computer Mediated Communication, Electronic Libraries, Information Networks, Information Sources
Colaric, Susan M. – 1998
Reserve readings are a special collection in the university library, established by a professor to support a particular class. A recent study at the University of North Carolina, Chapel Hill found enthusiasm among current reserve users for an electronic reserve system (Petersen, 1996). The study described in this paper examined the reasons some…
Descriptors: Academic Libraries, Computer Attitudes, Computer Mediated Communication, Computer Uses in Education