College fluency can help students successfully engage with and self-advocate within the culture and bureaucracy of higher education institutions to achieve their goals. To further examine and develop effective strategies to foster college fluency, the Borough of Manhattan Community College Library (BMCC) and Ithaka S+R have collaborated on the…

This report provides actionable recommendations based on real-world case studies that libraries can apply to help make their own collaborations successful and sustainable. The report shares experiences from the Texas Data Repository, Portage Network, and Data Curation Network to illuminate the challenges, opportunities, and considerations of…

The OCLC Research report "Library Collaboration as a Strategic Choice: Evaluating Options for Acquiring Capacity" explores library collaboration as a key strategy for academic libraries in acquiring needed capacity, but also contextualizes it as one sourcing approach among a range of options available to libraries. The decision for…

Given the current dynamism of university libraries as knowledge hubs through innovations and adaptations, this qualitative study incorporated the practices of developing innovation capabilities (IC) in libraries, particularly for Indonesian state-owned higher education institutions using grounded theory. In expanding the current body of literature…

Victoria University of Wellington Library's support for research is at a crossroads. The university is implementing an ambitious research strategy. In response, the library is repositioning services and support based on the identified needs of our researchers and contextualized within the research lifecycle. This is paralleled by the changing…

This article outlines the involvement of the Bodleian Libraries at the University of Oxford in developing new services for research data management. It offers reflections on what such additional support means for academic librarians, specifically considering support offered by subject consultants and a series of research data management (RDM)…

This report evaluates the Institute of Museum and Library Services' (IMLS) four grant programs specifically designed to support library and museum services in Native American, Alaska Native, and Native Hawaiian (Kanaka Maoli) communities. Conducted by a combination of Kituwah Services, LLC (Kituwah Services), ICF, and IMLS, the evaluation examined…

In this policy brief, the authors examine and provide examples of the ways that public libraries have become invaluable partners in supporting family STEM learning. Although emerging research points to the strong influence of families on children's growth and development, a focus on joint parent and child STEM learning is still nascent. This brief…

In an era of exploding online enrollment and tight budgets, Central Piedmont Community College (CPCC) struggles to meet the needs of online students. CPCC librarians went one step towards solving that problem in 2009-2010 by launching an embedded librarian program. CPCC's program became so successful that it struggled to meet demand. In 2013, CPCC…

This article describes the roles of librarians in a research library, particularly in the digital era. Librarians' roles vary from the custodian of resources to providers of a diverse nature of activities ranging from collection development, organization of knowledge, information services, preservation and conservation, and management. Librarians…

Customer service is a core component of user experience and an important element in making patrons feel welcomed and valued within our libraries. At the University of Maryland Libraries, we took on the challenging task of creating a customer service training curriculum for all staff working at public service points and offering a digital badge for…

The field of library and information science (LIS) continues to struggle with the issue of diversity and inclusion. As we are perpetually working to increase racial and gender diversity in the profession, the definition of diversity continues to broaden to include socioeconomic status, education, language, literacy, age, sexual orientation,…

Each night, around 20,000 people--both adults and children--make the streets of Dhaka (the capital city of Bangladesh) their home. Living amongst the noise, rubbish, and traffic, thousands of families walk down the streets of Dhaka, looking for a safe place to rest for just a few hours each night. Trapped in a vicious cycle of poverty, the…

International librarianship stems from a desire to bring about political change, transcultural understanding, collaboration, and mutual respect. Historically, librarians have been deeply involved with challenging issues of information sharing, equity in information access, and bridging the digital divide between different socioeconomic…

Technology may not be a magic wand, but innovative technology programming can genuinely help children become adept at navigating our increasingly wired world while also helping them develop deductive reasoning, math, and other vital literacy skills. One of the simplest and most powerful tools for technology-based public library programming is…