This article provides an overview of the basic characteristics of database, or eContent, license agreements, defines general licensing terms, maps the anatomy of an electronic resources subscription agreement, and discusses negotiating skills and techniques for library staff. (Contains a list of additional resources and a sample agreement.)

Examines the pros and cons of providing access to the World Wide Web for library patrons as well as suggesting solutions to problems. Discusses the establishment of a library policy governing the use of the Web, as well as the importance of workshops and instructional materials on Web use in libraries. (Author/AEF)

Specialized library collections and services are often not geared toward Indian nationals in Canada. Public libraries should serve ethnic minorities by providing staff with language abilities and sharing materials through interlibrary loan. Appendixes include a geographic overview of Canadian public library acts, sample initiatives for…