School library media center scheduling, particularly the fixed versus flexible scheduling controversy, continues to be debated in spite of decades of advocacy for flexible scheduling. According to van Deusen (1999), flexible scheduling is "a plan wherein classes meet for instruction in the library resource center when they have a specific need…

Developed through a joint effort of the Oklahoma Library Association (OLA) and the Oklahoma Department of Libraries (ODL), this planning approach to library development is designed to lead a public library through the developmental process and identify a series of actions that will direct it toward planning for excellence. Introductory material…

Arguing that complaints are inevitable and that complaint handling should be an integral part of the library's public service program, this paper identifies and discusses the components of such a program. Concerns discussed are those that should be of general interest to all types of libraries, and the primary focus is on external complaints,…

Discussion of the homeless in American public libraries focuses on harmless individuals who may be considered nuisance by library staff/patrons. Highlights include literature about problem library patrons, national problem, social issues, major themes (offense to others and library staff, balancing rights, and elitism), and implications for…

Discusses cultural changes and the meaning of their relationship to medical libraries. Three possible strategies aimed toward creating environment where innovation and risk-taking are encouraged are discussed: create integrative organizational environment; assemble staffs whose collective competencies span necessary roles in innovation process;…

Presents interviews with Fred Kent, founder of the Project for Public Spaces (PPS) and Phil Myrick, PPS's assistant vice president, about transforming libraries into desirable public spaces. Discusses qualities people value in public spaces; great library buildings and what they are doing right; the first thing library directors should do when…

Selective review of the collection development literature for 1991 discusses the access versus ownership issue; organization, policy, and planning; budgets and finance; selection; assessment, weeding, and preservation; and special collections. (177 references) (MES)

Describes four library retreats held by the Bowling Green State University library staff from 1995 to 1998. The retreats reflect changes in library work and management theory that have occurred. The importance of technology to library work is recognized, but there is also a growing realization of the importance of developing a flexible staff…

To better serve the diverse and complex needs of the parliamentarian, parliamentary libraries are transferring the emphasis of their activities from collection building to the provision of increasingly more costly library services. Parliamentary libraries must accept that information prepared for members of parliament is more differentiated and…

This general discussion of adaptation of new technologies to the administration of libraries stresses the mismatch between the developmental pace of technology and the change adaptive capabilities of people, and advocates the participation of users in the planning and implementation of change. It explores the complexity factor in technology, the…

An experimental program placed computer terminals in four San Francisco Bay Area public libraries to be used to provide on-line computer search services to library patrons. The first few months of operation of the experiment showed that there was a significant impact on the participating libraries, on the library patrons, and on the community and…

This extensive study of the Beverly, Massachusetts, Public Library begins with a description of the community, including demographic characteristics and social, governmental, and educational activities and organization. A chronicle of library governance, facilities, financial resources, and collections is also included. Library services are…

In March 1974, a study was undertaken at Northwestern University to examine the role of the library in providing information services based on computerized data bases. After taking an inventory of existing data bases at Northwestern and in the greater Chicago area, a committee suggested ways to continue and expand the scope of information…

The role of the university librarian in dealing with other members of the institution, including teachers, students, and administrators, is discussed from the perspective of a librarian in Bombay, India. Specific suggestions for improving relations are reviewed. (LBH)

Discusses objectives set forth in "Status of Librarianship in the USSR" adopted by Decree of Presidium of Supreme Soviet of USSR of March 13, 1984, to consolidate Leninist principles of library work as unified system. Organization of country's libraries, effective formation of library collections, library services, and bibliographic…