Electronic communication technologies continue to change the landscape of reference services. For many users, virtual communication is the preferred means of conversing. Synchronous virtual reference, similar to other synchronous means of communication, is an important method for reaching students and for providing teaching and learning…

The United States no longer has a workforce dependent on operating machinery and performing repetitive tasks. Educators are therefore challenged to change the way students learn and to provide a workforce that is innovative and that has the ability to design new jobs. To do this, students must learn to be problem solvers, to create products that…

In order to best serve the needs of students with disabilities, school librarians must be aware of best practice in special education. They must communicate and collaborate with general education teachers and special education professionals to provide targeted curricular, instructional supports as well as appropriate resources and technology. This…

Libraries have been around for thousands of years. Many of them are considered great because of their magnificent architecture or because of the size of their collections. This paper offers ten case studies of libraries that have used technology to achieve greatness. Because almost any library can implement technology, a library does not have to…

A report of findings from 2,318 respondents to a survey carried out among college students on six campuses distributed across the U.S. in the spring of 2009, as part of Project Information Literacy. Respondents, while curious in the beginning stages of research, employed a consistent and predictable research strategy for finding information,…

In today's schools and library media centers, emotion-laden concerns about new modes of information and communication technology can hijack librarians' attention, even taking center stage. Something about the online revolution and, more recently, the advent of Web 2.0 tools and their ability to create connections among users, as well as between…

At the end of 2006 the UNSW Library restructured its five special libraries into a new division called the Information Services Department. It was a radical restructure and provides a new model through which the Library delivers services in both the physical and online environments in a flexible and proactive manner. A pivotal role within this new…

The mere fact that a library service is being used does not mean that the service makes a difference or has a positive impact on the user. This has significant implications for Special Library and Information Services (SL&IS) that have to constantly prove that they add value. Because of the difficulty of measuring impact effectively, the…

Libraries and library faculty play a significant role in supporting college curriculum and helping students succeed academically. In particular, libraries are the primary location both physically and remotely for supporting faculty and students in their research and information needs. Over the years, this role of libraries and library faculty has…

In the past decade, economic development experts have moved away from traditional approaches to economic development that have relied upon recruiting or attracting large businesses with offers of tax breaks, financial incentives, and other subsidies. Increasingly, communities are focusing their economic development resources on supporting the…

Public libraries have evolved into a primary source of Internet access in many communities, generating wide-ranging impacts in the communities that public libraries serve. Based on the findings of the 2007 Public Libraries and the Internet study, this article examines the ways in which the Internet access delivered by public libraries affects…

In the new AASL "Standards for the 21st-Century Learner," the very first Common Belief is "Reading is a window to the world." School library media specialists have always developed collections of materials (both print and non-print) to hook students in and keep them engaged in reading. They continually promote their collections to both students…

This paper traces the century-long history of a library that has served teacher preparation programs in Calgary, Alberta, since 1909. It looks at how this library's role and collections adapted to shifting notions of what constituted good teacher education and changing economic circumstances. In recounting this history, the paper examines the…

Media centers have been transformed from warehouses for books and equipment into the hub of the learning community. Media specialists keep the hub functioning properly. If school library media specialists are doing their job well, they are making a difference in the ways teachers teach and in the ways students learn. On any given day, a media…

Embedded librarians, connected with students and faculty inside the classroom, lab and studio, have new opportunities for preparing students for research and for collaborating with faculty on course-integrated information literacy, research assignment design, teaching, assignment interpretation, and timely student assistance. What makes embedded…