The complexity of the information environment, and more uncontrolled distribution and access, lead to new issues for users. Reference services, with a stronger instructional role, must become more proactive in providing a fully developed repertoire of services responsive to the multifaceted queries facing librarians today. (Contains 31…

Reflects on the professional roles and responsibilities as well as opportunities and challenges facing academic reference librarians in light of new technology. Discusses services to undergraduates, graduate students, and faculty; empowering users; library instruction; information literacy; information technology; electronic information; building…

Discusses the role of academic librarians in expanding information literacy to teach critical thinking; describes the New Media Classroom (NMC) that teaches how to use primary sources on the Web; and shows applications of NMC inquiry activities in a library setting, including a case study that involved collaboration between the librarian and…

Academic libraries must reevaluate their instructional technology services in order to fulfill their mission of supporting the teaching activities of their parent institution in the current state of technological development. Applying modern approaches to further traditional library goals and making use of the expertise librarians gain while…

This handbook is designed to help Iowa library media specialists, teachers, and administrators develop quality library media programs. The first section summarizes the roles and responsibilities of the library media program. This is followed by a section that addresses personnel issues, including guidelines for professional and support staff; the…

As part of a strategic planning process, Northwestern University Library appointed a User Education Task Force to address the challenges and opportunities facing its library user education program. The overriding goal was to create an action plan for positioning the library to be an active partner in the educational and research processes of the…

This paper outlines the history, functions, administration, and current focus of school library services in Hawaii, which is the only state in the United States with a library staffed by a trained librarian in every public school. Its first school library was established in 1882. Elementary school libraries developed concurrently with secondary…

In 1988 a research team at The Ontario Institute for Studies in Education (OISE) completed a study entitled "Developing Partnerships" that documented and analyzed library-based information services for distance education students in Northern Ontario. (The project was funded as part of the Province of Ontario initiative called Contact…

This paper examines "Information Power: Guidelines for School Library Media" ("Guidelines"), a key document published by the American Association of School Librarians (AASL) and the Association for Educational Communications and Technology (AECT) that proposes changes in school library media development in the United States and…

The implementation of a wide range of CD-ROM services in the California State University (Fullerton) libraries is described in this report. The three-part CD-ROM "Master Plan" outlines the library's fundamental technological goals--i.e., to offer university-level technologies, to develop a CD-ROM end-user facility with ample resources and…

As education for leadership becomes increasingly important, the role of the academic library should assume new dimensions, and the library should become a major vehicle for leadership education. An examination of the library-related recommendations in the report of the Carnegie Foundation for the Advancement of Teaching, "College--the…

The easiest link for libraries to establish in relation to the learning society is the direct managerial link that many have with educational institutions. Libraries in schools, colleges, and universities of all kinds are significant parts of the education enterprise. They become more so when the emphasis of education shifts to independent…

In the fall 1995, a professor teaching an undergraduate course asked the Reference Center at the University of Southern California to conduct a research session on Dante related resources on the Internet, and to show her students how to search the Dartmouth Dante Project. A simple homepage was created for the class, which listed the course…

This paper addresses the need for educators and librarians to guide students in using the World Wide Web appropriately by teaching them to evaluate Internet resources using criteria designed to identify the authoritative sources. The pros and cons of information commonly found on the Web are discussed, as well as academic Internet subject or…

This paper discusses customer services in academic libraries. The first section addresses the concept of the "customer." Thereafter, the paper applies the metaphor of the producer and its consumers to the relationship between a university and its students. The second section looks at education as a process of refinement. Next, the…