Many of the descriptions of public libraries as sanctuaries provide myriad examples of ways in which they serve the underserved: language circles, English language learning and citizenship classes, and access to technology for the homeless, to name a few. In the school library, if librarians are providing sanctuary only to those who feel…

This study investigated students' use of the central library of the University of the Punjab in Lahore, Pakistan, including the effect of various demographic and academic characteristics on the utilization of library services. The study also examined library users' methods of finding information sources and their perceived importance of the…

This reflection article explores how a library on a regional university campus adapted its services in response to the 2019 coronavirus disease (COVID-19) pandemic. It delves into some of the novel conclusions drawn by its librarians about how the library has and will continue to contribute to the teaching and learning efforts of the campus…

Research libraries have been engaged in discussions of the functionalist approach versus the liaison model. While some have adopted a hybrid model that overlays functionalists with liaisons, few have abandoned the liaison structure. This article demonstrates a successful nonliaison approach that prioritizes teaching and focuses on building…

Higher Education in the UK is experiencing a level of change unprecedented in the last twenty-five years. Coupled with global drivers and disruptors, from technology to generational differences, the new higher education landscape that is emerging is presenting academic libraries with a series of new and extreme strategic challenges and…

This case study demonstrates how librarians at LaGuardia Community College led a college-wide knowledge management project to implement "Ask LaGuardia," an online knowledge base where users can find answers to common questions on navigating this large urban college. Students had been experiencing difficulty receiving clear, correct, and…

This article shares the research based on interviews with 12 U.K. university senior managers commissioned by SCONUL and carried out by external consultants who found that libraries can have a positive impact on student satisfaction and experience and are a source of institutional information about the student body. Libraries are seen very much as…

As the volume of academic library value research has continued to increase, the resulting literature has grown complex and sprawling. This article takes stock of this body of work, using a review of the published research literature and an analysis of its organization and structure. This investigation reveals that the research on library value…

Social, professional, and learning networks have altered the way humans deal with the volume of information that bombards them daily. Traditionally, the library has served as a center of information in our schools. Because the availability and access to information has changed, many institutions, in both business and education, have chosen to…

When thinking of collaborating with campus partners on activities to increase the retention of students in science majors, who comes to mind? Usually other academic departments--but are science librarians included? Academic librarians are charged with supporting retention on university and college campuses. However, what exactly can science…

Many universities have implemented faculty profile systems that capture faculty and researchers' scholarly outputs and activities. These systems usually include public profiles and tools to help find collaborators or experts. They may be used to create reports for faculty annual reviews or for promotion and tenure, or to assist faculty with…

According to the Centers for Disease Control and Prevention's 2015 Youth Risk Behavior Survey, 34 percent of lesbian, gay, and bisexual youth have been bullied on school property (2017). The challenges are significant for LGBTQ youth with some stemming from local culture and community location. School librarians need to work hard to ensure that…

The right of persons with disabilities for equal access to education and educational resources is enshrined by international and country-specific anti-discrimination laws. Taking the Ethiopian context as an example, this paper sought to identify barriers of access to educational resources and explored ways for removing them. Seventeen students…

This issue of "Research Library Issues" ("RLI") presents an introduction article and two companion articles, which highlight Net Neutrality. The introduction article, "Why Net Neutrality Matters and What Research Libraries Can Do about It" (Mary Lee Kennedy), explains that the fundamental intent of the open internet…

As governments around the world are beginning to recognize the role of creativity in the promotion of innovation and competitive advantage in a Global Knowledge Economy (GKE), Creative Knowledge-based Industries are becoming the focus of attention. Nevertheless, and in spite of the rise of Big Data, the prevailing absence of systematic library…