Provides an overview of universal Web design and discusses guidelines developed by the Web access initiative (WAI) that focus on the access needs of Web users with disabilities. Highlights include barriers for people with print disabilities or motor impairments; the role of libraries; and resources to assist Web designers. (LRW)

The questions of how and to what extent the changing information environment has influenced the concept of the national bibliography were addressed at the conference, "The National Bibliography in a Changing Information Environment," held in Estonia in October, 2000. The National Library of Estonia, organizer of the conference, invited…

Virtual Reference Canada (VRC) is a digital reference service using World Wide Web technology. It was initiated by the National Library of Canada (NLC) in spring 2001 and went into test mode at the start of 2002. It draws on the contribution of a wide range of Canadian libraries and allied institutions. The development of VRC owes a great deal to…

This paper discusses the role of libraries in the preservation of World Wide Web publications. Topics addressed include: (1) the scope of Web preservation, including examples of projects that illustrate comprehensive and selective approaches; (2) the responsibility of Web preservation, including placing the responsibility on publishers and other…

"Web" is identified with both the World Wide Web and the broader web of culture and fields of knowledge. The library is where all disciplines converge and is by its nature a force of order in the face of anarchical trends. Information literacy is the ability to both navigate and evaluate information. Like writing, information literacy is…

A new Danish act regarding library service has initiated several projects in order to promote libraries and to provide library staff experience in using the Internet to communicate with end users. Most public Danish information is found on official World Wide Web sites, and there is a tendency to publish online versions instead of printed…

Discusses the role of libraries in distance education for higher education institutions. Highlights include new standards from the Association of College and Research Libraries; the need for planning; promoting the library's role; librarians as instructors; proactive service; and a list of distance-education resources available on the Web. (LRW)

Describes the Lippincott Library (Warton School, Philadelphia, Pennsylvania) online chat reference service for students/faculty/staff to ask questions through chat and get an immediate response using a commercial service provided by LivePerson. LivePerson is a real-time text interface between the user who seeks information and the operator…

Discusses issues relevant to librarians implementing an intranet, including time and cost savings, training and technology, sharing information, information policies, and promoting Intranet services. Outlines the following roles for the proactive librarian: knowledge manager and World Wide Web administrator; promoter and committee member; editor,…

Describes criteria for good academic library instruction practices and applies them to Web-based tutorials. Topics include course-related instruction, active learning, collaborative learning, media use, instructional objectives, concepts versus mechanics, and offering a librarian's help. (LRW)

This paper discusses the evolution of national bibliographies. The first section provides an overview of the development over the last 30 years of national bibliographies in the context of universal bibliographic control. The second section describes the following major functions of national bibliographies: (1) national bibliographies are set out…

Discusses the role of the library in distance education and describes key elements of library services for distance education, including reference services; portfolio of nearby libraries or other resources; document delivery; databases; electronic journals; database of subject specialists; and electronic resources on the Web. (AEF)

Describes an Edinburgh-based research project that is exploring issues related to reference work in digital libraries, the role of reference librarians with remote access users, library networking, and collaborative reference work. User experiences and librarian work patterns are related to the design of a prototype Web-based network reference…

This book contains presentations from the 17th annual Computers in Libraries Conference. Topics covered include: chatting with a librarian; verbots for library Web sites; collaborative IT (Information Technology) planning at Montgomery County Public Library (Maryland); designing a local government taxonomy; Weblogs; new roles for librarians in…

The explosion of information and the popularity of the Internet and commercial search engines have required librarians to take a fresh look at their profession. The overwhelming amount of information now available has brought new demands and expectations. The need to bring information to the remote user has encouraged the creation of many…