The paper describes the introduction of Web 2.0 techniques and tools at the Yarra Plenty public library in Victoria, beginning with library staff. The author argues that as libraries move from Web 1.0 type delivery systems to the social networking world of Library 2.0 librarians need to deploy and make accessible these radically different systems,…

Seven articles address topics related to leadership and library administration: (1) the nature of leadership; (2) the role of mentorship in developing library leaders; (3) the relationship between leadership and personnel development; (4) leadership roles for librarians; (5) library directors as middle managers; (6) raising librarians' salaries;…

Describes four library retreats held by the Bowling Green State University library staff from 1995 to 1998. The retreats reflect changes in library work and management theory that have occurred. The importance of technology to library work is recognized, but there is also a growing realization of the importance of developing a flexible staff…

This paper explores the issues and opportunities for information providers in a digital environment where the skills of management of change and leadership are necessary to create vital and healthy organizations. The first section discusses challenges of the digital environment and skills for the information profession, including the impact of…

The mission of the library in the information age and the implications for human resources management are discussed in eight articles. Areas discussed include the role of library education, classification and integration of public and technical services staff, staff allocation, staff training, the role of the personnel officer, and accountability…

This report describes Copenhagen (Denmark) Business School Library's (CBSL) use of performance measurement to manage the quality of library services and facilities. The CBSL quality management program consists of: a statement of strategic goals of development and operation, including a focus on users, good service, efficient internal functions,…

This book defines and clarifies the role of the school library media specialist in a technology enhanced school, and provides relevant examples and advice on such topics as budgeting, facilities design, planning, and public relations and staff development. Each chapter includes anecdotes, examples, and quotations from various sources. The book…