Discusses the value of critical thinking in higher education and the role of the librarian in teaching these skills. Nine questions that students can use to evaluate their readings are listed, and class discussion of library research methods and review of the evaluation questions are recommended. (11 references) (MES)

Argues that reference librarians serve as consultants at the point of interaction as they educate patrons in the use of the online catalog and demonstrate their role in finding and providing information. Specific areas of consultation are discussed as is the relationship of formal instruction to point of use instruction. (10 references) (MES)

Educational research textbooks often portray online computer searching as available only from distant database producers, or as something students can do for themselves without assistance from a reference librarian/search intermediary. User education may be needed in this area to correct users' misconceptions. (Author/EM)

Discussion of a statement of goals and objectives for reference department staff is based on an informal survey of reference managers in academic and public libraries and professional literature of planning. Strategies for developing statements (role of manager, arriving at goals, setting priorities, developing objectives) are described. Fifteen…

Discussion of the reference practitioner-client relationship in academic libraries focuses on mediation and client self-determination. Highlights include the role of librarians, assessing the needs of the client, limitations in client capacity to make choices, empowering clients, and developing partnerships. (Author/LRW)

Explores ways in which library instruction programs and database searching services offered by academic libraries can become more interactive and mutually supportive. Specific attention is paid to opportunities for integrating library instruction with database searching. Student motivation and faculty support are among the topics discussed. A…

Student requests for online searching often show that faculty members have suggested inappropriate searches. A survey of faculty that examined their use of online searching in research and their communications to students about this research method is described, and ways in which librarians might improve the situation are suggested. The…

The role of public services librarians in collection development is examined in light of changes being brought to libraries by finances, cooperation, and information access. Highlights include situation in academic and special libraries, attributes of successful reference librarians and choices affecting collection developing, collection…

Describes a survey that profiles faculty use and perceptions of the academic library and identifies specific predictors of faculty perceptions of library performance. Differences by rank and academic area are highlighted, and then used to develop action plans for overall liaison programs and for individual liaisons between libraries and…