Although it is pretty easy to find colleagues who will express fatigue or frustration about the constant need for libraries to prove their value proposition, there is also an upside to the exercise of crafting a message that justifies librarians' mission. The catch is that however good their crafted message may be, they must forget about ever…

The core mission of libraries has always centered on making content and related services available to patrons. The form in which that content is delivered has changed continually. The most ancient libraries or archives organized clay tablets or cylinders written in cuneiform. Centuries ago, the transition from scrolls to codices must have been…

In 2008, we started by pulling a sample of 483 public libraries from across the country, using 2007 public library annual report data. Because small libraries have different needs and resources than larger libraries, we stratified the sample to make comparisons by size, according to the following population groups: fewer than 10,000 served;…

Virtual reference is a service that makes particular sense in a state like Montana. The fourth-largest state by geographic area but 44th by population in the U.S., it has about one library per 11,392 residents. Montana's libraries, including the libraries of Montana Tech of the University of Montana, where the author currently serves as a…

Even in the best of times, librarians have to be concerned about funding. Librarians who are faced with reducing expenditures have to consider which of them are essential for the institution to fulfill its mission. With all the changes that today's information technologies have brought, the library's role both now and in the future is not as…

Discusses issues related to libraries filtering Internet searches. Topics include the American Library Association (ALA) stand against any form of Internet censorship, the increasing use of GUIs (graphical user interfaces), First Amendment rights, intellectual freedom, and deciding on the criteria for filtering. (LRW)

Securing public access workstations should be a significant part of any library's network and information-security strategy because of the sensitive information patrons enter on these workstations. As the IT manager for the Johnson County Library in Kansas City, Kan., this author is challenged to make sure that thousands of patrons get the access…

Considers what library outreach means in the age of networked information and suggests that outreach should focus more on libraries and librarians as resources for advice on how to search in general, rather than where to find familiar information. Discusses use of the Internet and search engines. (LRW)

Summarizes issues raised at the 1991 spring conference of the Association of College and Research Libraries/New England Chapter (ACRL/NEC) concerning computer networks and libraries. Highlights include national information policy; library resources and services; developments at the National Agricultural Library (NAL); ILLINET; resource sharing in…

Offers insight from academic librarians into changes that occur when librarians become teachers. Discusses the rewards of developing long-term relationships with and a better understanding of students; effects of librarians having less time at the reference desk because of spending time on teaching; teaching as a focus of professional development;…

A "professor librarian" at the State University of New York (SUNY) at Cortland discusses the origins of her dual role; evolving and morphing roles; technology instruction in library education; reasons that librarians make ideal teachers of computer applications; problems with and benefits of the librarian as professor; and future…

Discusses World Wide Web uses in a computer setting for university administrative purposes with a focus on how the library can enhance administrators' awareness of this tool and the potential benefits to the library from doing so. Sidebars present a sampling of World Wide Web sites that demonstrate university administrative applications.…

Discusses document delivery services in the light of new technology. Topics addressed include the historical influences of the printing press; the influence of microcomputers on the publishing industry; copyright issues; the changing role of publishers, researchers, and academic librarians; information partnerships among publishers, librarians,…

Examines the various activities librarians perform to help patrons find information. Discusses new ideas in cataloging for electronic resources; extending patrons' reference questions to Web resources; reader's advisory services on the Web; online instruction for online searching; and the future outlook for the librarian profession. (AEF)

Describes the integration of personal digital assistants into a medical center library's services in Illinois. Discusses training for users; hardware selection; software selection and content; technical support; the role of libraries, including the creation of policies and procedures; and future challenges. (LRW)