Reviews the current literature to provide information on openings and recent appointments at the state librarian level around the country. The varied roles of state libraries are also described, and a brief discussion of the qualifications of a state library director is included. (21 references) (MES)

An examination of the Systems and Procedures Exchange Center's (SPEC) file of 72 annual reports from Association of Research Libraries (ARL) member institutions found that administrators were using annual reports for several purposes: as communication links with library users, the university administration, and the general university community,…

Presentation of a scenario in which a city council imposes fees for public library services without consulting the library director or trustees is followed by three analyses of the situation, and ways in which it should be handled by the library director are suggested. (CLB)

Summarizes results of a survey on the value of the corporate library and presents a strategy for successful information management: (1) learn the information needs of senior executives; (2) be businesslike; (3) defend your turf; (4) segment the market; (5) market to those who need information; and (6) be involved in the business. (Three…

A review of the debate within the library profession concerning the changing role of libraries and fee based library services is followed by the presentation and discussion of an economic analysis of library services based on an indifference curve model. This model may be used to justify selected user fees. (CLB)

This Systems and Procedures Exchange Center (SPEC) kit, an update of a 1975 kit, considers trends in the development and use of goals and objectives statements in Association of Research Libraries (ARL) member institutions, as illustrated in documents received in response to an August 1979 SPEC survey. The kit comprises: documents on developing…

Summarizes the responses of research library directors to the Library of Congress' Network Advisory Committee statement, which stresses an egalitarian network environment. The special role of research libraries and the effect on their participation in local area and multitype networks are discussed. (6 references) (CLB)

Developed through a joint effort of the Oklahoma Library Association (OLA) and the Oklahoma Department of Libraries (ODL), this planning approach to library development is designed to lead a public library through the developmental process and identify a series of actions that will direct it toward planning for excellence. Introductory material…

Arguing that complaints are inevitable and that complaint handling should be an integral part of the library's public service program, this paper identifies and discusses the components of such a program. Concerns discussed are those that should be of general interest to all types of libraries, and the primary focus is on external complaints,…

Discusses factors that contribute to Santa Monica Public Library's excellence, including supportive city government and citizenry, city council, library board, lean top management, and the basic management team. Specific management principles and techniques, public relations, and measures of service at Beverly Hills Public Library are also…

This manual contains information about the Michigan Documents Depository Library Program as administered by the Library of Michigan, a brief history of the program, the types of publications distributed, and guidance on handling and processing depository shipments. The first section briefly outlines the history of the Michigan documents depository…

This collection of statements of goals and objectives from member libraries of the Association of Research Libraries (ARL) contains: (1) sections from management review and analysis program reports from the University of Washington Libraries and the University of Rochester Library; (2) a detailed organization description from the Columbia…

Although librarians in approximately one-third of Association of Research Libraries (ARL) have a rank or status similar to other faculty, their activities, responsibilities and involvement vary considerably. A survey was conducted to determine the autonomy of library faculty organizations and their role in library and university governance, and…

This two-page digest briefly outlines some of the technological trends in updating a library, and briefly discusses the administrative issues and strategies involved. It begins by describing the wholly integrated information environment, which would include: (1) public-access personal and professional communications networks; (2) information…

This primer for Mississippi school librarians is designed for use as a planning guide by teachers, librarians, administrators, and supervisors involved in developing school library programs. The ten chapters of the bulletin cover: philosophy of the school library; standards; school library facilities; library collection development, including…