Designed to provide background for the planning of collection preservation programs in the libraries of the University of California, this paper presents an overview of the preservation problem, makes specific recommendations for further programs within the University of California library system, and assesses the needs of the system with regard…

This report of a project conducted to improve the sharing of library resources in the post-secondary sector in British Columbia focuses on the operations of the Interlibrary Loan Network, which went into operation September 1, 1977. This network was designed to provide access to the library collections at the University of British Columbia, Simon…

Vendor selection can mean success or failure of an approval plan; this study evaluates three book vendors by comparing their plans on the bases of speed, bibliographic accuracy, and discounts. (Author/CWM)

Eleven issues of "Fast Facts" from the Library Research Service cover information from libraries across Colorado. These issues focus on topics from the public, academic, and school sectors. These topics include patron use of AskColorado (a statewide virtual reference service) and the rising use of online services. The "Fast…

Studies the accessibility of periodicals at a large academic library and analyzes failure to locate items in terms of library and user error. The need for improved access to periodicals is confirmed. (RAA)

Describes the use of a professional marketing and opinion research firm at Brown University Library to conduct focus group meetings with users and to provide data analysis. Highlights include a review of library literature on focus group use; focus group methodology; benefits of employing professionals; logistics of focus group preparation; and…

This empirical research examined scale economies of academic research libraries that belong to the Association of Research Libraries and developed a total cost function for estimating economies of scale. Argues that libraries are information provision organizations that provide multiproducts and multiservices and compares this study with previous…

Discusses the results of responses from 63 academic libraries about the choice and content of their default home Web pages. Shows that some branch libraries display a main library Web page as the default home page for their public computers, while others display a branch library page. (Author/LRW)

This usability study examines how students use electronic research libraries such as Questia, which has been designed to replace traditional libraries, and compares it with large university library Web sites. Suggests that design features incorporated by Web site designers can drastically affect the success of students doing research. (Author/LRW)

Discussion of the ARL (Association of Research Libraries) E-Metrics project focuses on understanding how academic libraries might specify, produce, and assess institutional outcomes. Offers a framework for approaching the outcomes assessment process and suggests that multiple approaches to assessment are needed for an assessment of libraries in…

This study examined the influence of (1) the setting of the reference interview on the interaction and (2) accuracy and the librarian's behavior on the success of the reference interview. Tables display correlations between the interpersonal, interviewing and listening, and searching skills of the librarian with the patron's willingness to return…

This is a collection of five articles which suggest current and future trends in academic library reference services. The first article poses a question, and the remaining four articles offer responses to it. (DGM/JMV)

Provides an introduction to sampling, determination of sample size, and selection of the actual sample that would be useful for librarians conducting research and evaluation studies. Highlights include sampling method, sampling error, confidence level, and microcomputer software packages that help determine sample size. (Contains 26 references.)…

In the early 1990s, numerous academic libraries adopted the web as a communication tool with users. The literature on academic library websites includes research on both design and navigation. Early studies typically focused on design characteristics, since websites initially merely provided information on the services and collections available in…

This unobtrusive study examined whether the accuracy of reference service provided by student reference assistants (SRAs) and full-time paraprofessional department assistants (DAs) at the Brigham Young University library had improved since 1987. The effects of the following factors on accuracy were also considered: (1) whether a question was…